Job Title: Customer Service Representative (CSR) – Enrollment & Licensing Support
Location: Remote (U.S. Based – All States Welcome)
Job Type: Full-Time / Contract / Temp-to-Hire
Industry: Healthcare Administration / Licensing Support
Compensation: $18 – $24/hour (based on experience)
Start Date: Immediate Openings Available
Job Summary:
We are hiring Remote Customer Service Representatives to support healthcare professional enrollment and licensing processes across the U.S. This is a great opportunity to work in the healthcare back-office space assisting nurses, physicians, and allied health workers with their documentation, application tracking, and state license support.
Key Responsibilities:
- Handle inbound/outbound calls, emails, and chats related to healthcare provider enrollment and licensing status
- Assist applicants in completing state board or credentialing paperwork
- Review submitted forms for completeness and escalate missing information
- Maintain accurate records using CRM and applicant tracking systems
- Coordinate with internal teams and licensing authorities as needed
- Deliver a professional, empathetic, and patient-centered customer experience
Eligibility & Requirements:
- Education: High School Diploma or GED required; Associate’s or Bachelor’s degree preferred
- Experience:
- 1+ year of customer service, call center, or healthcare admin experience preferred
- Prior experience with provider credentialing or state licensure is a plus
- Skills:
- Strong communication (verbal & written)
- Detail-oriented with ability to manage multiple records
- Familiarity with MS Office, Google Workspace, and CRM platforms
- Equipment: Must have a reliable computer, headset, and internet connection
Work Hours:
- Monday to Friday (no weekends)
- Standard 8-hour shifts (between 8 AM – 6 PM, depending on time zone)
- Some flexibility available for part-time roles
Perks & Benefits:
- 100% remote work – no commuting
- Weekly or bi-weekly pay (W2 or 1099 depending on role)
- Training provided – learn about state licensing processes
- Opportunity to transition into long-term healthcare admin roles
- Supportive virtual team environment
Ideal For Candidates Who Are:
- Looking to enter or transition into the healthcare support field
- Detail-oriented and process-driven
- Comfortable working independently and remotely
- Passionate about helping professionals navigate complex systems
How to Apply:
Send your resume and a brief cover letter highlighting relevant experience to us.