Remote CSR and Enrollment - Health Care Licensing Opportunity

Job Description

Job Title: Customer Service Representative (CSR) – Enrollment & Licensing Support

Location: Remote (U.S. Based – All States Welcome)

Job Type: Full-Time / Contract / Temp-to-Hire

Industry: Healthcare Administration / Licensing Support

Compensation: $18 – $24/hour (based on experience)

Start Date: Immediate Openings Available

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Job Summary:

We are hiring Remote Customer Service Representatives to support healthcare professional enrollment and licensing processes across the U.S. This is a great opportunity to work in the healthcare back-office space assisting nurses, physicians, and allied health workers with their documentation, application tracking, and state license support.

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Key Responsibilities:

• Handle inbound/outbound calls, emails, and chats related to healthcare provider enrollment and licensing status


• Assist applicants in completing state board or credentialing paperwork


• Review submitted forms for completeness and escalate missing information


• Maintain accurate records using CRM and applicant tracking systems


• Coordinate with internal teams and licensing authorities as needed


• Deliver a professional, empathetic, and patient-centered customer experience

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Eligibility & Requirements:

• Education: High School Diploma or GED required; Associate’s or Bachelor’s degree preferred


• Experience:
  
  
  
  
  • 1+ year of customer service, call center, or healthcare admin experience preferred
  
  
  • Prior experience with provider credentialing or state licensure is a plus
  
  
  
  


• Skills:
  
  
  
  
  • Strong communication (verbal & written)
  
  
  • Detail-oriented with ability to manage multiple records
  
  
  • Familiarity with MS Office, Google Workspace, and CRM platforms
  
  
  
  


• Equipment: Must have a reliable computer, headset, and internet connection

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Work Hours:

• Monday to Friday (no weekends)


• Standard 8-hour shifts (between 8 AM – 6 PM, depending on time zone)


• Some flexibility available for part-time roles

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Perks & Benefits:

• 100% remote work – no commuting


• Weekly or bi-weekly pay (W2 or 1099 depending on role)


• Training provided – learn about state licensing processes


• Opportunity to transition into long-term healthcare admin roles


• Supportive virtual team environment

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Ideal For Candidates Who Are:

• Looking to enter or transition into the healthcare support field


• Detail-oriented and process-driven


• Comfortable working independently and remotely


• Passionate about helping professionals navigate complex systems

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How to Apply:

Send your resume and a brief cover letter highlighting relevant experience to us.

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Job Details