Well-Being Emotional Support Provider

Job Description

Job Title: Well-Being Emotional Support Provider

Location: Remote or Onsite (Location-based flexibility depending on employer)

Job Type: Full-Time / Part-Time / Contract (based on program needs)

Salary: Competitive | Based on qualifications and experience

Industry: Mental Health / Corporate Wellness / Healthcare

Experience Level: Entry to Mid-Level (training may be provided)

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Job Summary:

We are seeking a compassionate and attentive Well-Being Emotional Support Provider to offer non-clinical emotional support, active listening, and guidance to individuals experiencing stress, anxiety, burnout, or personal challenges. This role is ideal for candidates with a strong background in psychology, social work, counseling, or peer support who are passionate about mental wellness and holistic care.

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Key Responsibilities:

• Provide confidential, empathetic emotional support to individuals via phone, video, or chat


• Use active listening and supportive dialogue to help clients manage stress, grief, loneliness, or life changes


• Recognize signs of mental health crises and escalate appropriately to licensed clinicians or emergency services


• Maintain accurate and timely case records following organizational protocols


• Contribute to wellness initiatives, group sessions, or workshops (if applicable)


• Collaborate with clinical teams, EAPs (Employee Assistance Programs), or wellness coaches as needed

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Required Qualifications:

• Degree or certification in Psychology, Counseling, Social Work, Human Services, or related field


• Demonstrated experience in emotional support, peer counseling, or wellness coaching


• Excellent verbal and written communication skills


• High degree of empathy, patience, and ethical boundaries


• Proficiency with virtual communication tools (Zoom, MS Teams, etc.)


• Ability to work in a confidential and judgment-free manner

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Preferred Qualifications:

• Certification in Mental Health First Aid, Peer Support, or Wellness Coaching


• Experience working in call centers, employee wellness programs, schools, or healthcare settings


• Familiarity with trauma-informed care and culturally sensitive communication


• Bilingual abilities are a plus (English + Spanish or other languages)

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Schedule & Flexibility:

• Flexible shifts available (day, evening, or weekend options)


• Remote or hybrid work opportunities based on location


• Full-time and part-time positions offered

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Why Join Us?

• Be part of a mission-driven team improving emotional wellness and resilience


• Access to ongoing training, wellness resources, and supervision


• Career path options into licensed counseling, crisis response, or wellness leadership


• Make a meaningful difference in people’s daily lives

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How to Apply:

Please submit your resume, a brief statement of interest, and any relevant certifications or training records to us.

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Job Details