Sales Engineer – Biomedical Equipment Sales and Technical Support

Job Description

Job Title: Sales Engineer – Biomedical Equipment Sales and Technical Support

Location: Hybrid / Onsite (Depending on Company Policy)

Job Type: Full-Time

Experience Level: Mid-Level

We are seeking a dynamic Sales Engineer with a strong technical background to join our team and drive sales of biomedical equipment. In this role, you will be responsible for both sales and technical support, working directly with healthcare professionals, medical institutions, and vendors. This is an excellent opportunity for someone passionate about biomedical technology, customer solutions, and driving business growth in the healthcare sector.

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Key Responsibilities

• Sales and Business Development:
  
  
  
  
  • Drive sales of biomedical equipment, including diagnostic tools, monitoring systems, and surgical devices
  
  
  • Identify, qualify, and convert leads into sales opportunities with hospitals, clinics, and healthcare providers
  
  
  • Develop and execute strategies for expanding product lines within target markets
  
  
  • Present product demonstrations and explain the technical advantages of biomedical equipment to potential clients
  
  
  • Negotiate and close deals, ensuring customer satisfaction and fostering long-term relationships
  
  
  • Prepare and submit sales proposals, quotes, and contracts in alignment with company policies
  
  
  
  


• Technical Support and Customer Assistance:
  
  
  
  
  • Provide pre-sales and post-sales technical support, ensuring clients’ needs are met
  
  
  • Assist clients with troubleshooting and resolving technical issues with biomedical equipment
  
  
  • Conduct product training for clients, ensuring proper usage and understanding of product features
  
  
  • Collaborate with engineering teams to provide customized solutions and recommendations based on client requirements
  
  
  • Ensure customer feedback is collected and communicated to improve product development and service offerings
  
  
  
  


• Collaboration and Reporting:
  
  
  
  
  • Work closely with the marketing and product teams to ensure that sales materials and technical content are accurate and up-to-date
  
  
  • Maintain detailed records of customer interactions, sales pipeline, and technical issues in CRM systems
  
  
  • Provide market intelligence and insights to the product and business development teams
  
  
  • Stay updated on industry trends, emerging technologies, and competitor products
  
  
  
  

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Requirements

• Bachelor’s degree in Biomedical Engineering, Mechanical Engineering, Electrical Engineering, or a related field


• 3+ years of experience in sales, technical support, or customer service in the biomedical or medical device industry


• Strong understanding of biomedical equipment, including diagnostic, monitoring, and therapeutic devices


• Excellent communication and interpersonal skills to engage effectively with clients and cross-functional teams


• Technical proficiency to troubleshoot and explain complex biomedical systems and products to clients


• Ability to understand client needs and provide tailored solutions that address specific technical requirements


• Experience in developing sales proposals, negotiating contracts, and closing deals


• Knowledge of medical device regulations and quality standards (e.g., FDA, ISO 13485)


• Ability to manage multiple projects and prioritize effectively


• Bonus: Experience with CRM tools, technical training, or certifications in sales or biomedical engineering

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Why Join Us

• Opportunity to work with cutting-edge biomedical technologies and make a direct impact on healthcare outcomes


• A dynamic role that blends technical expertise with sales, providing variety and growth opportunities


• Competitive salary, commission structure, and performance-based incentives


• Comprehensive benefits package, including healthcare, retirement plans, and professional development


• A collaborative and supportive team environment with opportunities for advancement and career growth

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How to Apply

To apply, please submit:

• Your resume or CV


• A cover letter outlining your experience in biomedical equipment sales, technical support, and client management


• (Optional) Portfolio of successful sales projects or case studies


• Availability and salary expectations

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Job Details