Call Center Customer Support Executive – Entry-Level Office Role

We are looking for energetic and customer-focused individuals to join our Call Center / Customer Support team. As a Customer Support Executive, you will be the first point of contact for customers—assisting with queries, resolving issues, and ensuring a positive experience over phone and email.

This is a great opportunity for freshers or entry-level professionals looking to start a rewarding career in customer service and communication.

Key Responsibilities:

• Handle inbound and outbound customer calls with professionalism.
• Respond to customer queries, complaints, and requests in a timely manner.
• Maintain accurate records of interactions in the CRM system.
• Coordinate with internal departments for issue resolution.
• Ensure high levels of customer satisfaction and service quality.
• Meet daily call and performance targets.

Qualifications & Skills:

• Minimum 12th pass / Graduate in any discipline.
• Excellent verbal and written communication skills.
• Basic computer knowledge (MS Office, Email, CRM tools).
• Strong listening and problem-solving abilities.
• Ability to work in a fast-paced environment and handle pressure.
• Fluency in English and Hindi (additional languages are a plus).

What We Offer:

• Competitive salary with monthly incentives.
• Paid training and skill development programs.
• Fixed day shifts or rotational shifts (as per business needs).
• Growth opportunities into team lead and supervisory roles.
• Friendly, supportive, and modern office environment.

If you have strong communication skills and enjoy helping people — we’d love to have you on our team! 📩 Apply Now: Send your resume to us.