Onsite IT Support Technician – Office and Field Role

Job Description

We are seeking a reliable and technically skilled Onsite IT Support Technician to provide hands-on support across our offices and client sites. This role combines office-based and field service responsibilities, ensuring all users and systems run smoothly with minimal downtime.

The ideal candidate will have a solid understanding of hardware, software, and networking fundamentals, and be comfortable interacting directly with end users.

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Key Responsibilities:

• Provide onsite and remote technical support for desktops, laptops, printers, and other IT equipment.


• Install, configure, and troubleshoot operating systems and common business applications.


• Maintain and support network connectivity and hardware infrastructure.


• Perform routine system maintenance, upgrades, and backups.


• Support users with hardware/software issues and ensure timely ticket resolution.


• Document incidents, solutions, and asset inventory accurately.


• Travel to client locations as required for onsite support and installations.

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Qualifications & Skills:

• Diploma or degree in IT, Computer Science, or a related field.


• 1–3 years of IT support or helpdesk experience (internships considered).


• Working knowledge of Windows OS, Office 365, and basic networking (LAN/WAN, routers, switches).


• Strong troubleshooting, problem-solving, and communication skills.


• Valid driver’s license and reliable transportation for field visits.


• Certifications such as CompTIA A+, Network+, or Microsoft preferred.

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What We Offer:

• Competitive salary + travel allowance.


• Professional growth and certification opportunities.


• Dynamic work environment with varied technical exposure.


• Health and wellness benefits.

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Ready to make an impact in a fast-paced, hands-on IT environment? 📩 Apply Now: Send your resume to us.

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Job Details