Job Summary

Sutherland Global Services Ltd is seeking a motivated and detail-oriented Fresher Analyst to join our dynamic team. In this role, you will play a crucial part in supporting various business processes and ensuring the smooth operation of our services. This is an exciting opportunity for recent graduates looking to kick-start their career in a fast-paced environment and gain valuable experience in data analysis, customer service, and process improvement.

Key Responsibilities

• Conduct data analysis to support decision-making and enhance operational efficiency.
• Assist in the development of reports and presentations to communicate findings and recommendations to stakeholders.
• Collaborate with cross-functional teams to identify areas for process improvement and implement solutions.
• Provide support in customer inquiries, ensuring timely and effective resolution.
• Participate in training sessions to enhance your skills and knowledge of company processes and tools.
• Stay updated with industry trends and best practices to contribute innovative ideas.

Required Skills and Qualifications

• Bachelors degree in Business Administration, Information Technology, or a related field.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication abilities.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• Basic knowledge of data analysis tools and methodologies is a plus.
• Ability to work collaboratively in a team environment.

Experience

• This position is open to recent graduates with no prior professional experience. Internship experience in a relevant field is advantageous but not mandatory.

Working Hours

• Full-time position, Monday to Friday, with standard working hours from 9 AM to 5 PM. Flexibility may be required based on project demands.

Knowledge, Skills, and Abilities

• Strong attention to detail and a proactive approach to tasks.
• Ability to manage multiple tasks and prioritize effectively.
• Eagerness to learn and adapt in a fast-paced environment.
• Basic understanding of customer service principles and practices.

Benefits

• Competitive salary and performance-based bonuses.
• Comprehensive health and wellness programs.
• Opportunities for professional development and career advancement.
• Flexible working arrangements and work-life balance initiatives.
• Employee engagement activities and social events.

Why Join

At Sutherland Global Services Ltd, we believe in nurturing talent and providing our employees with the tools and opportunities they need to succeed. Join us and become part of a diverse and inclusive workforce that values collaboration, innovation, and professional growth. As a Fresher Analyst, you will have the chance to make a significant impact from day one while building a rewarding career with a global leader.

How to Apply

If you are ready to take the next step in your career and be part of a vibrant team, please submit your resume and a cover letter detailing your interest in the position. Applications can be sent to us with the subject line Fresher Analyst Application. We look forward to welcoming you to our team!