Job Description
Job Summary:At CIBC, we are dedicated to helping our clients achieve their financial goals through innovative solutions and exceptional service. As a Mobile Financial Sales Specialist, you will play a pivotal role in delivering personalized financial advice and tailored solutions to our clients in a dynamic and mobile setting. Your primary focus will be to drive sales growth, enhance customer satisfaction, and build long-lasting relationships by offering CIBCs comprehensive range of financial products and services. This role offers a unique opportunity to work flexibly and engage with clients directly in their environments, making a significant impact on their financial well-being.
Key Responsibilities:
- Client Engagement: Proactively reach out to clients and prospects to identify their financial needs and offer suitable solutions through personalized financial planning.
- Sales Performance: Achieve sales targets and contribute to the overall growth of the branch by driving new client acquisition and expanding relationships with existing clients.
- Product Knowledge: Demonstrate expert knowledge of CIBCs financial products and services, including but not limited to personal banking, investments, and credit solutions.
- Mobile Service Delivery: Utilize mobile technology to deliver financial services and solutions, ensuring a seamless and efficient experience for clients.
- Customer Relationship Management: Build and maintain strong client relationships by providing exceptional service, addressing concerns, and following up on client needs.
- Market Analysis: Stay informed about market trends, competitor activities, and emerging financial products to provide clients with up-to-date information and advice.
- Compliance and Documentation: Ensure all client interactions and transactions are conducted in compliance with regulatory requirements and CIBCs policies. Maintain accurate records and documentation.
Required Skills and Qualifications:
- Education: Bachelors degree in Finance, Business Administration, or a related field is preferred.
- Licenses/Certifications: Relevant certifications or licenses (e.g., mutual funds, life insurance) are highly desirable.
- Technical Skills: Proficiency in financial software and mobile applications. Familiarity with CRM systems and sales management tools is advantageous.
- Communication: Excellent verbal and written communication skills with the ability to convey complex financial information in an understandable manner.
- Sales Skills: Demonstrated ability to drive sales and achieve targets in a customer-focused environment.
- Problem-Solving: Strong analytical and problem-solving skills with the ability to address client concerns effectively.
- Adaptability: Ability to work independently and adapt to changing client needs and market conditions.
Experience:
- Professional Experience: Minimum of 3 years of experience in a sales or financial advisory role, preferably within the banking or financial services industry.
- Client Management: Proven track record of managing client relationships and delivering tailored financial solutions.
Working Hours:
- Flexible working hours with the option for mobile work. Regular full-time commitment with occasional extended hours based on client needs and sales activities.
Knowledge, Skills, and Abilities:
- Financial Acumen: Deep understanding of financial products, services, and market trends.
- Client-Centric Approach: Strong focus on client satisfaction and the ability to build trust and rapport.
- Technology Proficiency: Comfortable using mobile technology and financial software to deliver services and manage client interactions.
- Self-Motivation: Ability to work autonomously and manage time effectively in a mobile setting.
Benefits:
- Competitive salary with performance-based incentives.
- Comprehensive benefits package including health, dental, and vision coverage.
- Retirement savings plan with company matching contributions.
- Professional development opportunities and career advancement.
- Flexible working arrangements to support work-life balance.
Why Join CIBC:
- Innovative Environment: Be part of a forward-thinking company that values innovation and embraces new technologies to enhance client service.
- Career Growth: CIBC is committed to the professional development and career growth of its employees, offering numerous opportunities for advancement.
- Supportive Culture: Join a team that values collaboration, diversity, and inclusion, and where your contributions are recognized and rewarded.
How to Apply:To apply for the Mobile Financial Sales Specialist position at CIBC, please submit your resume and a cover letter detailing your relevant experience and qualifications through our career portal at CIBC Careers. We thank all applicants for their interest; however, only those selected for an interview will be contacted.