Progressive Technology is seeking an experienced IT Implementation Specialist to join our dynamic team in Chennai. This role is crucial in driving the successful deployment and integration of our IT solutions for a diverse range of clients. The ideal candidate will possess a strong background in IT systems, exceptional problem-solving skills, and the ability to communicate effectively with both technical and non-technical stakeholders. This position offers an exciting opportunity to contribute to innovative projects and enhance the technology landscape for our clients.

Key Responsibilities:

• Lead and manage IT implementation projects from planning through execution and support.
• Coordinate with clients to understand their technical requirements and business goals.
• Design, configure, and deploy IT solutions tailored to client needs.
• Troubleshoot and resolve issues that arise during and after the implementation phase.
• Collaborate with cross-functional teams including developers, project managers, and support staff.
• Prepare and deliver training sessions for end-users and client staff.
• Create and maintain detailed documentation of implementation processes and configurations.
• Ensure projects are completed on time, within scope, and within budget.
• Stay updated with industry trends and emerging technologies to suggest improvements.

Required Skills and Qualifications:

• Bachelor degree in Computer Science, Information Technology, or a related field.
• Proven experience in IT implementation, system integration, or related roles.
• Proficiency in various operating systems, databases, and software applications.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to manage multiple projects simultaneously and work under pressure.
• Familiarity with project management methodologies and tools.

Experience:

• Minimum of 3-5 years of experience in IT implementation or a related field.
• Demonstrated experience with IT project management and client interactions.
• Previous experience with enterprise-level IT solutions is preferred.

Working Hours:

• Full-time position.
• Standard working hours are from 9:00 AM to 6:00 PM, Monday to Friday.
• Occasional overtime and travel may be required based on project needs.

Knowledge, Skills, and Abilities:

• Strong technical knowledge of IT systems and applications.
• Ability to quickly learn new technologies and systems.
• Excellent organizational skills and attention to detail.
• Ability to work both independently and as part of a team.
• Strong customer service orientation with the ability to manage client expectations.

Benefits:

• Competitive salary and performance-based incentives.
• Health, dental, and vision insurance.
• Retirement savings plan with company matching.
• Paid time off and holidays.
• Professional development opportunities.
• Flexible working arrangements.

Why Join:

• Progressive Technology is a leader in IT solutions with a reputation for innovation and excellence.
• Be part of a collaborative and supportive team environment.
• Opportunity to work on cutting-edge projects with leading-edge technologies.
• Career growth and advancement opportunities within a growing company.

How to Apply:

Interested candidates should submit their resume and a cover letter outlining their relevant experience and qualifications to us.

Some Interview Points:

• Discuss your experience with IT implementation projects and any specific systems or technologies you have worked with.
• Provide examples of how you have managed client relationships and handled challenging situations.
• Describe your approach to problem-solving and troubleshooting during an implementation.
• Share your experience with documentation and training processes.
• Be prepared to demonstrate your knowledge of current industry trends and technologies.