HK Consultancy is seeking a highly experienced and dedicated Employee Relations Senior Manager to join our dynamic team. The successful candidate will play a pivotal role in fostering a positive and productive work environment, ensuring effective employee relations practices, and promoting a culture of fairness and respect. This role requires a strategic thinker with excellent interpersonal skills, who can navigate complex employee issues and drive initiatives that enhance employee satisfaction and engagement.

Key Responsibilities

• Develop and Implement Employee Relations Strategies: Design and execute comprehensive employee relations programs that align with the company goals and objectives.
• Conflict Resolution: Mediate and resolve workplace conflicts and grievances in a fair and timely manner, ensuring compliance with company policies and legal requirements.
• Policy Development and Enforcement: Review, update, and enforce company policies and procedures to ensure they are relevant and compliant with current laws and best practices.
• Employee Engagement: Lead initiatives to improve employee engagement and morale, including surveys, feedback mechanisms, and recognition programs.
• Training and Development: Provide training and support to managers and employees on employee relations issues, promoting best practices and effective communication.
• Investigation Management: Conduct thorough and impartial investigations into employee complaints, allegations of misconduct, and other sensitive issues.
• Performance Management: Support the performance management process by advising on disciplinary actions, performance improvement plans, and other related matters.
• Reporting and Analytics: Analyze employee relations data to identify trends and develop strategies to address areas of concern.
• Compliance: Ensure all employee relations activities comply with relevant laws, regulations, and company policies.
• Advisory Role: Serve as a trusted advisor to senior management on employee relations issues and strategies.

Required Skills and Qualifications

• Education: Bachelor degree in Human Resources, Business Administration, or a related field. A Master degree or relevant certification (e.g., SHRM-SCP, SPHR) is preferred.
• Experience: Minimum of 7-10 years of experience in employee relations, with at least 3 years in a senior management role.
• Communication: Exceptional verbal and written communication skills, with the ability to effectively convey complex information to various audiences.
• Interpersonal Skills: Strong interpersonal and negotiation skills, with the ability to build relationships and influence at all levels of the organization.
• Problem-Solving: Proven ability to analyze complex issues, develop effective solutions, and make sound decisions.
• Legal Knowledge: In-depth knowledge of employment laws and regulations.
• Project Management: Strong project management skills with the ability to lead multiple initiatives simultaneously.
• Ethics and Integrity: High level of professionalism, ethics, and integrity in handling confidential and sensitive information.

Experience

• Extensive experience in managing employee relations in large organizations across various sectors.
• Proven track record of successfully resolving workplace conflicts and improving employee engagement.
• Demonstrated expertise in developing and implementing effective employee relations strategies and programs.

Working Hours

• Full-time position with standard working hours, Monday to Friday.
• Occasional flexibility required to address urgent employee relations issues outside regular working hours.

Knowledge Skills and Abilities

• Analytical Skills: Ability to interpret and analyze employee data to drive strategic decisions.
• Cultural Competence: Awareness and understanding of diverse cultures and the ability to work effectively in a multicultural environment.
• Change Management: Experience in leading and managing organizational change initiatives.
• Technology Proficiency: Proficiency in HRIS systems, employee relations software, and Microsoft Office Suite.

Benefits

• Competitive salary and performance-based bonuses.
• Comprehensive health, dental, and vision insurance.
• Retirement savings plan with company match.
• Professional development and continuous learning opportunities.
• Generous paid time off and holidays.
• Employee wellness programs and work-life balance initiatives.

Why Join

• Innovative Environment: Be part of a forward-thinking company that values innovation and continuous improvement.
• Career Growth: Opportunities for career advancement and professional development.
• Supportive Culture: Join a supportive and collaborative team that values diversity and inclusion.
• Impact: Make a significant impact on the organization culture and employee experience.

How to Apply

Interested candidates should submit their resume and a cover letter detailing their relevant experience and why they are a good fit for this role to us.

Some Interview Points

• Discuss a challenging employee relations issue you have resolved and the outcome.
• Describe your approach to developing and implementing employee engagement programs.
• Explain how you stay current with changes in employment laws and regulations.
• Provide examples of how you have influenced senior management on employee relations matters.
• Discuss your experience with conflict resolution and mediation.
• Describe a time when you had to enforce a difficult company policy and how you handled it.