Delta Air Lines is a global leader in air travel, known for its commitment to safety, reliability, and exceptional customer service. With a rich history spanning decades, Delta continues to innovate and provide unparalleled travel experiences to passengers worldwide.

Job Title: Human Resources Manager, In-Flight Service

Job Summary:

As the Human Resources Manager for In-Flight Service at Delta Air Lines, you will play a pivotal role in supporting and enhancing the performance, engagement, and development of our in-flight service employees. You will be responsible for overseeing all HR functions related to this critical segment of our operations, ensuring alignment with Delta values and strategic objectives.

Key Responsibilities:

• Develop and implement HR strategies and initiatives aligned with the overall business strategy.
• Manage the recruitment and selection process for in-flight service positions, ensuring we attract and retain top talent.
• Oversee employee relations and serve as a trusted advisor to management and employees alike.
• Implement performance management processes to maximize employee productivity and development.
• Support the development and delivery of training programs to enhance employee skills and capabilities.
• Ensure compliance with Delta Air Lines policies, procedures, and regulatory requirements.
• Analyze HR metrics to identify trends and areas for improvement.
• Collaborate with cross-functional teams to support business objectives and foster a positive work environment.

Required Skills and Qualifications:

• Bachelor degree in Human Resources, Business Administration, or a related field. Master degree preferred.
• Proven experience as an HR manager or in a senior HR role, preferably within the aviation or hospitality industry.
• In-depth knowledge of labor laws and HR best practices.
• Excellent communication and interpersonal skills.
• Strong decision-making and problem-solving abilities.
• Ability to manage multiple priorities in a dynamic environment.

Experience:

• Minimum 5 years of progressive HR experience, with at least 2 years in a managerial capacity.

Working Hours:

• Full-time position; standard office hours with flexibility required to support operational needs.

Knowledge, Skills, and Abilities:

• Strategic thinking with the ability to execute tactically.
• Ability to build and maintain effective relationships across all levels of the organization.
• Strong leadership and people management skills.
• Proficiency in HRIS and MS Office (Word, Excel, PowerPoint).

Benefits:

• Competitive salary and comprehensive benefits package.
• Travel privileges with Delta Air Lines.
• Opportunities for career growth and development.
• Employee discounts and wellness programs.

Why Join Delta Air Lines?

At Delta Air Lines, we pride ourselves on fostering a culture of inclusivity, collaboration, and excellence. Joining our team means being part of a dynamic company that values its employees and strives for continuous improvement. You will have the opportunity to make a meaningful impact in a fast-paced industry while enjoying exciting benefits and growth opportunities.

How to Apply:

Interested candidates should submit a resume and cover letter outlining their qualifications and interest in the position to us.