Thailand Job Consulting is dedicated to connecting job seekers with part-time opportunities that cater to freshers and college students. We specialize in offering flexible work arrangements that help students gain valuable experience while managing their studies. Our goal is to provide meaningful employment that aids in skill development and career growth.

Job Title: Part-Time Customer Service Representative

Job Summary:

As a Part-Time Customer Service Representative at Thailand Job Consulting, you will be the first point of contact for our customers, providing excellent service and ensuring customer satisfaction. This role is ideal for freshers and college students who are looking to gain experience in a professional environment while balancing their academic commitments.

Key Responsibilities:

• Responding to customer inquiries via phone, email, and chat in a timely and professional manner.
• Resolving customer complaints and issues efficiently, ensuring a high level of customer satisfaction.
• Maintaining up-to-date knowledge of our services and products to provide accurate information to customers.
• Assisting with the processing of orders, forms, applications, and requests.
• Keeping records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
• Collaborating with other departments to resolve complex issues and improve customer service procedures.
• Participating in training and development sessions to enhance product knowledge and customer service skills.

Required Skills and Qualifications:

• Excellent communication skills, both verbal and written.
• Strong problem-solving abilities and attention to detail.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite and basic computer skills.
• Good organizational and time management skills.
• A positive attitude and a passion for customer service.

Experience:

• Previous customer service experience is preferred but not required.
• Freshers and college students are encouraged to apply.

Working Hours:

• Flexible part-time hours that accommodate your class schedule.
• Evening and weekend shifts available.

Knowledge, Skills, and Abilities:

• Knowledge of customer service principles and practices.
• Familiarity with administrative and clerical procedures.
• Ability to handle stressful situations calmly and effectively.
• Multitasking abilities and the capacity to manage multiple priorities.

Benefits:

• Competitive hourly wage.
• Flexible work schedule to balance work and studies.
• Opportunities for professional growth and career development.
• Supportive and inclusive work environment.
• Training and mentorship programs.

Why Join Thailand Job Consulting:

• Gain practical experience while completing your education.
• Work in a dynamic and supportive environment.
• Enhance your resume with valuable customer service skills.
• Make meaningful contributions to a company that values its employees and customers.
• Enjoy a flexible schedule that fits your lifestyle.

How to Apply:

Interested candidates are invited to apply through our company website: Thailand Job Consulting or send their resume and cover letter to us.