Thailand Job Consulting is a leading consultancy firm specializing in talent acquisition and human resources solutions. With a commitment to excellence, we strive to connect exceptional talent with top-tier companies, fostering mutually beneficial relationships that drive success and innovation.

Job Title: Client Relations Representative - Remote Work

Job Summary: As a Client Relations Representative at Thailand Job Consulting, you will play a crucial role in maintaining and enhancing relationships with our esteemed clients. This remote position offers the opportunity to work closely with clients, providing exceptional service and support to ensure their satisfaction and loyalty.

Key Responsibilities:

• Develop and nurture strong relationships with assigned clients.
• Serve as the main point of contact for client inquiries, requests, and concerns.
• Understand client needs and objectives to deliver tailored solutions and support.
• Collaborate with internal teams to address client requirements effectively.
• Monitor client satisfaction and proactively address any issues or challenges.
• Identify opportunities for upselling or cross-selling additional services.
• Maintain accurate records of client interactions and communications.

Required Skills and Qualifications:

• Bachelor degree in Business Administration, Marketing, or related field.
• Proven experience in client relations, account management, or customer service.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Ability to work independently and collaboratively in a remote environment.
• Proficiency in Microsoft Office and CRM software.

Experience:

• Minimum of 2 years experience in client relations or a similar role.

Working Hours:

• Flexible remote work schedule, with availability to accommodate client needs.

Knowledge, Skills, and Abilities:

• In-depth understanding of client relationship management principles.
• Ability to multitask and prioritize tasks effectively.
• Strong negotiation and conflict resolution skills.
• Adaptability and resilience in a fast-paced environment.
• Commitment to delivering exceptional service and exceeding client expectations.

Benefits:

• Competitive salary commensurate with experience.
• Comprehensive benefits package, including health insurance and retirement plans.
• Opportunities for professional development and advancement.
• Work-life balance with flexible remote work options.

Why Join Thailand Job Consulting: At Thailand Job Consulting, we value our employees contributions and provide a supportive environment where you can thrive professionally. Joining our team means becoming part of a dynamic and collaborative workforce dedicated to excellence in client service and innovation in talent solutions.

How to Apply:Interested candidates are encouraged to submit their resume and cover letter through our website at Thailand Job Consulting Careers. We look forward to welcoming qualified individuals who share our passion for client relations and commitment to excellence.