Thailand Job Consulting is a leading consultancy firm dedicated to connecting talented individuals with rewarding career opportunities. Our commitment to excellence and innovation has positioned us as a trusted partner for both job seekers and employers across various industries.

Job Title: Customer Support Executive (Work From Home)

Job Summary:As a Customer Support Executive at Thailand Job Consulting, you will play a crucial role in delivering exceptional service to our clients and candidates. This remote position offers flexibility and the opportunity to work from the comfort of your own home.

Key Responsibilities:

• Provide timely and professional support to clients and candidates via email, phone, and chat channels.
• Assist with inquiries regarding job opportunities, application processes, and general inquiries.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with internal teams to address customer needs and resolve issues efficiently.
• Identify opportunities for process improvement and contribute to ongoing initiatives to enhance the customer experience.

Required Skills and Qualifications:

• Excellent communication skills, both verbal and written.
• Strong customer service orientation with a passion for helping others.
• Ability to multitask and prioritize tasks effectively in a fast-paced environment.
• Proficiency in computer skills and familiarity with CRM systems.
• Previous experience in customer support or a related field is preferred but not required.

Experience:

• Prior experience in customer service or a related role is beneficial but not mandatory.

Working Hours:

• Flexible working hours, with the option to work remotely from home.

Knowledge, Skills, and Abilities:

• Understanding of customer service principles and practices.
• Ability to adapt to changing priorities and work independently.
• Strong problem-solving skills and attention to detail.
• Willingness to learn and grow within the role.

Benefits:

• Competitive salary with performance-based incentives.
• Flexible working hours and the opportunity to work remotely.
• Ongoing training and development opportunities to enhance skills and career growth.
• Supportive and collaborative work environment.

Why Join Thailand Job Consulting:

• Join a dynamic team dedicated to making a positive impact in the lives of job seekers and employers.
• Opportunity to work remotely and enjoy a healthy work-life balance.
• Grow your career with a leading consultancy firm that values innovation and excellence.

How to Apply:Interested candidates are invited to submit their resume and cover letter to Thailand Job Consulting Careers. We look forward to hearing from you!