HK Consultancy is a leading consulting firm specializing in providing innovative solutions to businesses across various sectors. With a focus on strategic planning, operational efficiency, and client satisfaction, we have built a reputation for excellence and reliability in the industry.

Job Title: Senior Account Manager - (Operations)

Job Summary: HK Consultancy is seeking a dynamic and experienced Senior Account Manager to join our Operations team. The Senior Account Manager will play a key role in managing client relationships, overseeing project delivery, and driving operational excellence. This role requires a proactive individual with strong leadership skills and a deep understanding of business operations.

Key Responsibilities:

• Develop and maintain strong relationships with key clients, understanding their needs and ensuring delivery of exceptional service.
• Lead and manage cross-functional teams to deliver projects on time and within budget.
• Identify opportunities for process improvement and implement strategies to enhance operational efficiency.
• Monitor project performance and provide regular updates to stakeholders, ensuring alignment with client objectives and company goals.
• Collaborate with internal departments to coordinate resources and support project execution.
• Act as a strategic advisor to clients, providing insights and recommendations to drive business growth.

Required Skills and Qualifications:

• Bachelors degree in Business Administration, Management, or related field. MBA preferred.
• Proven experience in account management or consulting, with a focus on operations.
• Strong leadership skills with the ability to motivate and inspire cross-functional teams.
• Excellent communication and interpersonal skills, with the ability to build rapport with clients and internal stakeholders.
• Analytical mindset with the ability to identify trends, patterns, and opportunities for improvement.
• Proficiency in project management tools and software.

Experience:

• Minimum of 5 years of experience in account management, operations, or consulting roles.
• Experience working in a client-facing environment, managing relationships and delivering results.

Working Hours:

• Full-time position with standard office hours. Flexibility may be required to accommodate client needs and project deadlines.

Knowledge, Skills, and Abilities:

• In-depth understanding of business operations and best practices.
• Strong strategic thinking and problem-solving abilities.
• Ability to thrive in a fast-paced, dynamic environment.
• Proactive mindset with a focus on delivering high-quality results.
• Knowledge of industry trends and market dynamics.

Benefits:

• Competitive salary and performance-based bonuses.
• Comprehensive health benefits package.
• Opportunities for professional development and career advancement.
• Dynamic and collaborative work environment.

Why Join HK Consultancy? At HK Consultancy, we value innovation, integrity, and excellence. Joining our team means being part of a dynamic and forward-thinking organization where your contributions are valued and recognized. You will have the opportunity to work with leading clients across diverse industries, making a real impact and driving positive change.

How to Apply: Interested candidates should submit their resume and cover letter through our website. We look forward to hearing from you!