HK Consultancy is a leading provider of airport services, dedicated to ensuring seamless travel experiences for passengers. With a commitment to excellence and customer satisfaction, we strive to deliver top-notch service in every aspect of airport operations.

Job Title: Airport Representative/Ground Staff/Air Hostess

Job Summary: As an Airport Representative/Ground Staff/Air Hostess at HK Consultancy, you will play a crucial role in providing exceptional service to our passengers. You will assist travelers throughout their journey, from check-in to boarding, ensuring their safety, comfort, and satisfaction at every step.

Key Responsibilities:

• Greet passengers and assist them with check-in procedures
• Handle passenger inquiries and provide accurate information about flights, services, and facilities
• Assist passengers with boarding procedures and ensure a smooth departure process
• Conduct pre-flight safety checks and provide safety demonstrations to passengers
• Respond to in-flight emergencies and ensure passengers well-being throughout the flight
• Assist in baggage handling and ensure proper loading and unloading of luggage
• Maintain cleanliness and orderliness of the aircraft cabin and airport facilities
• Collaborate with other team members to ensure efficient operations and excellent customer service

Required Skills and Qualifications:

• Excellent communication and interpersonal skills
• Strong customer service orientation
• Ability to remain calm and composed under pressure
• Attention to detail and ability to multitask effectively
• Physical fitness and ability to lift heavy objects as required
• Flexibility to work in shifts, including weekends and holidays
• Minimum high school diploma or equivalent; further education in hospitality or aviation is a plus

Experience:

• Previous experience in customer service, hospitality, or aviation industry is preferred but not required
• Training will be provided for selected candidates

Working Hours:

• Full-time position with flexible shifts, including weekends and holidays

Knowledge, Skills, and Abilities:

• Knowledge of airport operations and aviation regulations is an advantage
• Ability to adapt to changing situations and work efficiently in a fast-paced environment
• Proficiency in multiple languages is a plus

Benefits:

• Competitive salary with opportunities for advancement
• Health insurance and other employee benefits
• Training and development programs to enhance skills and career growth
• Discounts on travel and other company services

Why Join HK Consultancy:

• Be part of a dynamic team dedicated to providing exceptional service
• Opportunity to work in a diverse and exciting environment
• Chance to develop valuable skills and advance your career in the aviation industry

How to Apply: Interested candidates are invited to submit their resume and cover letter to us with the subject line Airport Representative/Ground Staff/Air Hostess Application.

Join HK Consultancy and embark on an exciting journey in the world of aviation!