Scalesforth is a leading provider of part-time job opportunities tailored for students seeking to balance their academic pursuits with valuable work experience. With a commitment to fostering growth and development, Scalesforth offers a dynamic environment where students can thrive professionally while pursuing their educational goals.

Job Title: Student Support Specialist

Job Summary: Scalesforth is seeking a dedicated Student Support Specialist to join our team. The successful candidate will be responsible for providing exceptional support to our student workforce, ensuring they have the resources and assistance needed to excel in their roles.

Key Responsibilities:

• Act as the primary point of contact for student inquiries and concerns, providing timely and accurate assistance.
• Collaborate with various departments to address student needs and resolve issues effectively.
• Assist in the recruitment and on boarding of new student employees.
• Coordinate training sessions and workshops to enhance student skills and knowledge.
• Maintain accurate records of student interactions and feedback.

Required Skills and Qualifications:

• Excellent communication and interpersonal skills.
• Strong organizational abilities with attention to detail.
• Ability to multitask and prioritize tasks effectively.
• Proficiency in Microsoft Office suite and basic computer applications.
• Previous customer service or administrative experience preferred.

Experience:

• Previous experience in a customer service or support role is advantageous.

Working Hours:

• Part-time position, flexible hours to accommodate student schedules.

Knowledge, Skills, and Abilities:

• Understanding of student needs and challenges.
• Ability to work independently and as part of a team.
• Adaptability and willingness to learn new skills.
• Empathy and patience when dealing with student inquiries.

Benefits:

• Competitive hourly wage.
• Flexible scheduling to accommodate academic commitments.
• Opportunity for professional growth and development.

Why Join Scalesforth:

• Be part of a supportive team dedicated to student success.
• Gain valuable experience in a dynamic and fast-paced work environment.
• Make a positive impact on the lives of fellow students while earning income.

How to Apply: Interested candidates should submit their resume and cover letter through the Scalesforth website at www.scalesforth.com/careers. Please include Student Support Specialist in the subject line of your email.