Apple is a globally renowned technology company known for its innovative products and services. With a commitment to excellence and customer satisfaction, Apple has revolutionized the way people interact with technology.

Job Title: Apple Home Advisor - [Part Time] Remote Jobs in Malaysia

Job Summary: As an Apple Home Advisor, you will be part of a dynamic team dedicated to providing exceptional customer service and technical support to Apple customers in Malaysia. Working remotely, you will assist customers with inquiries, troubleshoot technical issues, and ensure a seamless experience with Apple products and services.

Key Responsibilities:

• Respond to customer inquiries via phone, email, and chat in a professional and timely manner.
• Troubleshoot technical issues related to Apple products, software, and services.
• Provide personalized solutions and recommendations to meet customer needs.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members and other departments to resolve complex issues.

Required Skills and Qualifications:

• Fluency in both written and spoken English and Malay.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Ability to multitask and prioritize in a fast-paced environment.
• Previous customer service or technical support experience is preferred but not required.

Experience:

• Prior experience in customer service or technical support is advantageous.

Working Hours:

• Part-time position with flexible hours, including evenings and weekends.

Knowledge, Skills, and Abilities:

• Proficiency with Apple products, software, and services is desirable.
• Familiarity with customer relationship management (CRM) systems is a plus.
• Ability to adapt to new technologies and tools quickly.

Benefits:

• Competitive salary and incentives.
• Comprehensive training and ongoing support.
• Opportunities for career growth and advancement within Apple.
• Employee discounts on Apple products and services.

Why Join Us:

• Be part of a globally recognized brand committed to innovation and excellence.
• Join a diverse and inclusive team dedicated to delivering exceptional customer experiences.
• Work remotely from the comfort of your own home with flexible hours.

How to Apply: To apply for the position of Apple Home Advisor - [Part Time] Remote Jobs in Malaysia, please visit the official Apple careers website and submit your application online.

Join us at Apple and help us enrich the lives of customers around the world through technology.