Yelp is a renowned online platform dedicated to connecting people with great local businesses. It provides a platform for users to review and rate businesses, restaurants, and other establishments, helping millions of people make informed decisions about where to spend their time and money.

Job Title: Yelp Content Moderator - Spam Comments Removal

Job Summary: As a Yelp Content Moderator specializing in spam comments removal, you will play a pivotal role in maintaining the integrity and quality of content on the platform. Your primary responsibility will be to identify and remove spam comments to ensure a positive user experience for our community.

Key Responsibilities:

1. Monitor user-generated content on the Yelp platform for spam comments and other inappropriate content.
2. Review reported content and take appropriate action in accordance with company guidelines.
3. Utilize moderation tools and systems to efficiently identify and remove spam comments.
4. Collaborate with cross-functional teams to escalate complex issues and provide insights for improving moderation processes.
5. Stay updated on industry trends and best practices in content moderation to continuously improve performance.

Required Skills and Qualifications:

1. Strong attention to detail and the ability to maintain accuracy while working in a fast-paced environment.
2. Excellent communication skills, both written and verbal.
3. Ability to work independently and make decisions confidently.
4. Familiarity with online moderation tools and platforms is preferred but not required.
5. Ability to remain impartial and objective when moderating content.

Experience: Prior experience in content moderation, customer support, or a related field is preferred but not required. Training will be provided to successful candidates.

Working Hours: This is a full-time position with flexible working hours. Some evening and weekend availability may be required.

Knowledge, Skills, and Abilities:

1. Proficiency in using computer systems and online tools.
2. Ability to adapt to evolving policies and procedures.
3. Strong problem-solving skills and the ability to prioritize tasks effectively.

Benefits:

• Competitive salary and comprehensive benefits package.
• Opportunities for career growth and development within the company.
• Dynamic and collaborative work environment.
• Employee discounts and perks at select local businesses.

Why Join Yelp: At Yelp, we are passionate about connecting people with great local businesses and fostering a vibrant community. Joining our team means being part of a dynamic company culture where your contributions are valued and recognized.

How to Apply: Interested candidates can apply through the Yelp Careers website at Yelp Careers. Please submit your resume and a cover letter outlining your relevant experience and why you are interested in joining our team. We look forward to hearing from you!