Cigna is a global health services company dedicated to improving the health, well-being, and peace of mind of those we serve. With a mission to help people lead healthier, more secure lives, Cigna offers a broad range of insurance and health-related products, including medical, dental, behavioral health, pharmacy, vision, supplemental benefits, and other related products.

Job Title: Customer Service Representative (Remote) at Cigna

Job Description:

Are you passionate about making a positive impact on people lives? Do you possess exceptional communication skills and a strong commitment to customer satisfaction? If so, Cigna is looking for dynamic individuals to join our team as Customer Service Representatives in a remote capacity.

Responsibilities:

• Provide excellent customer service through various channels, including phone, email, and chat.
• Address customer inquiries, resolve issues, and ensure a positive customer experience.
• Navigate and utilize relevant systems and databases to access customer information and provide accurate assistance.
• Collaborate with cross-functional teams to enhance overall customer satisfaction.
• Stay up-to-date on product knowledge and industry trends to better assist customers.

Required Skills:

• Exceptional communication and interpersonal skills.
• Ability to navigate and adapt to various technology platforms.
• Strong problem-solving and decision-making capabilities.
• Detail-oriented with excellent organizational skills.
• Customer-focused mindset with a commitment to delivering high-quality service.
• Previous experience in customer service or a related field is a plus.

How to Apply:

If you are ready to contribute to a team that values customer satisfaction and is committed to improving lives, we encourage you to apply for the Customer Service Representative position at Cigna. Please submit your resume and a cover letter highlighting your relevant experience and skills.

Join Cigna and be part of a company that prioritizes the well-being of its customers and employees alike. Your dedication will contribute to our mission of helping people live healthier, more secure lives.