Chewy is an innovative online retailer providing pet parents with a convenient and reliable source for pet products. As a company, we pride ourselves on creating a positive and supportive environment for both our customers and our team members. With a strong commitment to customer satisfaction, Chewy has become a household name for pet owners seeking quality products and outstanding service.

Job Title: Customer Support Representative (Work From Home)

Responsibilities:

• Provide exceptional customer support through various channels, including phone, email, and chat.
• Address customer inquiries, resolve issues, and ensure a seamless shopping experience.
• Demonstrate a deep understanding of Chewy products and services to assist customers effectively.
• Collaborate with cross-functional teams to resolve complex customer concerns.
• Maintain a high level of professionalism and empathy in all customer interactions.

Required Skills:

• Excellent communication skills, both written and verbal.
• Previous experience in customer support or a related field.
• Strong problem-solving abilities and attention to detail.
• Ability to work independently in a remote setting.
• Familiarity with Chewy product line and commitment to our values.

Work Environment:

This is a remote position, allowing you to work from the comfort of your home. Chewy provides the necessary tools and resources to ensure a smooth and efficient remote work experience.

How to Apply:

If you are passionate about pets and possess the skills to provide exceptional customer support, we invite you to apply for the Customer Support Representative position at Chewy. Please submit your resume and a cover letter detailing your relevant experience to Chewy Careers.

Join Chewy in making a positive impact on the lives of pets and their owners!

Chewy is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.