Are you passionate about pets and providing outstanding customer support? Chewy is seeking dedicated individuals to join our remote customer support team. As a Customer Support Representative, you will play a crucial role in ensuring our customers have a seamless and positive experience with Chewy.

Responsibilities:

• Respond to customer inquiries and concerns via phone, email, and chat in a timely and professional manner.
• Assist customers with order placement, product information, and issue resolution.
• Collaborate with other team members to address complex customer issues.
• Provide exceptional service to create a positive customer experience.
• Document customer interactions and feedback for continuous improvement.

Requirements:

• Proven experience in customer support or a related role.
• Excellent communication skills, both written and verbal.
• Ability to work independently in a remote environment.
• Strong problem-solving and multitasking abilities.
• Passion for pets and understanding of pet products is a plus.

How to Apply: If you are enthusiastic about pets and possess the skills to deliver exceptional customer support, we want to hear from you! Please submit your resume and a brief cover letter detailing your relevant experience to us.

Join Chewy remote customer support team and be part of a company that values both its customers and employees. Your dedication will contribute to creating a world where pets and their owners thrive together.