Are you a dynamic individual with a passion for customer service? The Elite Job is currently seeking enthusiastic and dedicated individuals to join our team as Customer Service Representatives in Colombo.

Responsibilities:

1. Handle incoming customer inquiries via phone, email, and chat in a professional and efficient manner.
2. Provide accurate information about products and services, and assist customers with any concerns or issues.
3. Collaborate with team members to resolve complex customer problems.
4. Maintain a high level of customer satisfaction through effective communication and problem-solving.
5. Keep detailed records of customer interactions and transactions.

Requirements:

1. High school diploma or equivalent.
2. Excellent verbal and written communication skills in English.
3. Strong interpersonal skills with the ability to build rapport with customers.
4. Basic computer skills and familiarity with customer relationship management (CRM) software.
5. Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

Preferred Skills:

1. Previous experience in customer service or a call center environment.
2. Knowledge of product/service offerings.
3. Multilingual abilities.

How to Apply: If you are passionate about delivering outstanding customer service and are ready to embark on a rewarding career journey with The Elite Job, apply now! Visit our website here to submit your application.

Join us at The Elite Job, where your dedication and enthusiasm for customer service can thrive!