Welcome to Yelp, Inc., a dynamic and innovative tech company revolutionizing the way people discover and connect with local businesses. Yelp platform empowers users to make informed decisions by providing authentic reviews and recommendations for a wide range of services and establishments.

Position: Content Moderator

Responsibilities:

As a Content Moderator at Yelp, Inc., you will play a crucial role in maintaining the integrity and quality of user-generated content on our platform. Your responsibilities will include:

1. Content Review: Thoroughly review and moderate user-generated content, ensuring it aligns with Yelp community guidelines and standards.

2. Policy Enforcement: Implement and enforce content policies to guarantee a safe and positive experience for Yelp users.

3. Issue Resolution: Address and resolve user-reported content issues promptly and efficiently, contributing to an enhanced user experience.

4. Collaboration: Collaborate with cross-functional teams, including Customer Support and Engineering, to improve content moderation processes continually.

5. Stay Informed: Stay up-to-date with industry trends and best practices in content moderation to enhance Yelp moderation strategies continually.

Required Skills:

To excel in this role, candidates should possess the following skills:

1. Attention to Detail: Meticulous attention to detail to ensure accurate and effective content moderation.

2. Communication Skills: Excellent written and verbal communication skills for clear and concise moderation feedback.

3. Problem-Solving: Strong problem-solving skills to address and resolve content-related issues efficiently.

4. Adaptability: Ability to adapt to evolving content policies and industry trends in the dynamic online environment.

5. Team Player: Collaborative mindset to work seamlessly with cross-functional teams and contribute to a positive work culture.

How to Apply:

If you are passionate about maintaining a safe and engaging online community, possess the required skills, and want to be part of Yelp exciting journey, apply for the Content Moderator position at Yelp, Inc. 

Join Yelp, where your contribution matters, and together, lets shape the future of local business discovery!