Teleperformance is currently seeking dynamic and enthusiastic individuals to join our team as English Speaker Customer Support Agents. As a key player in our customer experience division, you will play a crucial role in ensuring customer satisfaction and fostering positive interactions.

Responsibilities:

• Customer Assistance: Provide top-notch assistance to English-speaking customers through various channels, including phone, email, and chat.
• Issue Resolution: Address customer concerns and inquiries promptly, ensuring effective resolution and a positive customer experience.
• Communication: Communicate effectively in English, demonstrating excellent verbal and written skills to convey information clearly and professionally.
• Product Knowledge: Acquire in-depth knowledge of Teleperformance products and services to offer accurate information and assistance.

Required Skills:

• Fluent English: Exceptional proficiency in spoken and written English is essential.
• Customer Service Excellence: A passion for delivering outstanding customer service and exceeding customer expectations.
• Communication Skills: Strong communication skills with the ability to articulate information clearly and concisely.
• Problem-Solving: Effective problem-solving abilities to address customer issues and find timely solutions.
• Adaptability: Ability to adapt to a fast-paced and dynamic work environment.

Qualifications:

• High school diploma or equivalent.
• Previous customer service experience is a plus.
• Availability for flexible working hours, including weekends and holidays.

How to Apply:

If you are a motivated individual with a dedication to providing exceptional customer support, we invite you to apply for the English Speaker Customer Support Agent position at Teleperformance. Visit our careers page at Teleperformance Careers to submit your application.

Join Teleperformance and be part of a global team committed to shaping positive customer experiences!