Welcome to Yelp, Inc., a renowned leader in the tech industry, dedicated to connecting people with great local businesses. Yelp platform empowers users to discover and engage with local services and businesses through genuine reviews and community-driven content.

Position: Content Moderator

Responsibilities:

As a Content Moderator at Yelp, Inc., you will play a pivotal role in maintaining the integrity of our platform by ensuring the quality and appropriateness of user-generated content. Your responsibilities include:

1. Reviewing User-Generated Content:

   • Assessing and moderating reviews, photos, and other user-generated content to adhere to Yelp community guidelines.
   • Upholding standards for accuracy, relevance, and appropriateness.

2. Policy Enforcement:

   • Enforcing content policies to create a safe and welcoming environment for all Yelp users.
   • Identifying and addressing content that violates community guidelines or terms of service.

3. Collaboration:

   • Collaborating with cross-functional teams to enhance content moderation processes and tools.
   • Providing insights and feedback to improve user experience and community engagement.

4. Stay Updated:

   • Staying informed about industry trends, content moderation best practices, and evolving policies.

Required Skills and Qualifications:

To excel in this role, you should possess the following skills:

1. Analytical Skills:

   • Ability to analyze content objectively and make informed moderation decisions.

2. Attention to Detail:

   • Keen eye for detail to identify content that may violate community guidelines.

3. Communication Skills:

   • Clear and effective communication skills, both written and verbal.

4. Tech-Savvy:

   • Comfortable using various content moderation tools and staying updated on technological advancements.

5. Adaptability:

   • Flexibility to adapt to changing policies and procedures.

6. Problem-Solving:

   • Proven ability to solve challenges and make decisions in a fast-paced environment.

How to Apply:

If you are passionate about maintaining a positive online community and have the skills to thrive in a dynamic environment, we invite you to apply for the position of Content Moderator at Yelp, Inc. Join us in our mission to connect people with great local businesses!

To apply, visit our careers page at Yelp Careers and submit your application today.

Yelp, Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.