HDFC Bank is a leading financial institution dedicated to providing a wide range of banking and financial services. With a strong commitment to customer satisfaction, innovation, and integrity, HDFC Bank has emerged as a key player in the banking sector, offering opportunities for growth and development.

Position: Customer Officer

Responsibilities:

1. Customer Engagement: Interact with customers to understand their financial needs and provide tailored solutions.
2. Account Management: Manage and maintain customer accounts, ensuring accuracy and compliance with banking regulations.
3. Cross-selling: Promote various banking products and services to customers based on their needs and preferences.
4. Issue Resolution: Address customer queries, concerns, and issues promptly and effectively to ensure customer satisfaction.
5. Documentation: Maintain accurate and up-to-date customer records and documentation.

Requirements:

1. Educational Qualification: Bachelor degree in Finance, Business Administration, or a related field.
2. Experience: Previous experience in banking or customer service is advantageous.
3. Communication Skills: Excellent verbal and written communication skills in English.
4. Customer Focus: Strong dedication to providing exceptional customer service.
5. Team Player: Ability to collaborate effectively with colleagues and contribute to a positive work environment.
6. Tech Savvy: Proficient in using banking software and MS Office applications.

How to Apply:

If you are a dynamic individual looking to build a rewarding career in banking with HDFC Bank, please submit your resume and a cover letter highlighting your relevant experience to HDFC Bank Careers.

Join us at HDFC Bank and be a part of a dynamic team committed to shaping the future of banking!