Yelp, a renowned leader in the online review and local search industry, is seeking dynamic individuals to join our team as Customer Support Representatives in the UK. With a commitment to connecting people with great local businesses, Yelp empowers users to make informed decisions while providing businesses with the tools to succeed.

Job Title: Customer Support Representative (Entry Level, Data Entry)

Location: United Kingdom

Job Overview:

As a Customer Support Representative at Yelp, you will play a pivotal role in delivering exceptional service to our users and business partners. This entry-level position focuses on data entry and customer interaction, ensuring a seamless experience for all Yelp users in the UK.

Key Responsibilities:

1. Data Entry: Accurately input and maintain customer information in our database.
2. Customer Interaction: Respond promptly and professionally to customer inquiries, providing assistance and resolving issues via email and other communication channels.
3. Quality Assurance: Ensure the accuracy and quality of information within the Yelp platform.
4. Documentation: Keep detailed records of customer interactions and transactions.

Required Skills:

• Excellent Communication: Strong written and verbal communication skills to interact effectively with customers and team members.
• Attention to Detail: Meticulous attention to detail for accurate data entry and quality assurance.
• Problem-Solving: Ability to analyze situations, identify problems, and propose effective solutions.
• Tech Savvy: Comfortable using various software applications and tools.

Qualifications:

• High school diploma or equivalent.
• Previous experience in customer service or data entry is a plus but not mandatory.
• Ability to work in a fast-paced environment.

How to Apply:

If you are enthusiastic about joining a dynamic team dedicated to connecting people with local businesses, apply for the Yelp Customer Support Representative position in the UK here.

Join Yelp and be part of a company that values innovation, collaboration, and delivering exceptional experiences to our users. Your journey towards a rewarding career starts here!