Customer Support Associate - Evening/Night Shift (including weekends)

Job Overview

Location
Erskine, Scotland, United Kingdom
Job Type
Full Time

Additional Details

Job ID
2876
Job Views
2.2k

Job Description

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Are you a skilled communicator with a passion for assisting others? The Elite Job is seeking a dedicated Customer Support Associate to join our team during the evening and night shifts, including weekends. As a pivotal member of our customer support team, you will play a crucial role in ensuring our clients receive the highest level of service.

Key Responsibilities:

  • Responding to customer inquiries and resolving issues promptly and efficiently
  • Providing accurate information about products, services, and company policies
  • Collaborating with cross-functional teams to address customer needs
  • Maintaining a positive and professional demeanor during customer interactions
  • Ensuring customer satisfaction through effective communication and problem-solving

Required Skills:

  • Excellent verbal and written communication skills in English
  • Proven customer support experience or experience in a similar role
  • Strong problem-solving abilities and attention to detail
  • Ability to work independently and collaboratively in a team environment
  • Flexibility to work evening and night shifts, including weekends

Why Join The Elite Job:

  • Competitive compensation and benefits package
  • Opportunities for career advancement and professional development
  • Collaborative and inclusive work culture
  • Exciting challenges and projects that foster personal and professional growth

How to Apply: If you are enthusiastic about providing exceptional customer support and thrive in a dynamic environment, we invite you to apply by submitting your resume and a cover letter highlighting your relevant experience. 

At The Elite Job, we believe in equal opportunities and embrace diversity in our workforce. We encourage individuals from all backgrounds to apply.

Join us on this exciting journey and become a part of a team that values excellence and fosters growth!

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