Job Description
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As a Remote Customer Service Representative at Kelly Services, you will play a pivotal role in ensuring exceptional customer experiences. This entry-level position offers a fantastic opportunity for individuals who are passionate about customer service and eager to kickstart their career in a dynamic and supportive remote work environment.
Key Responsibilities:
- Responding promptly to customer inquiries with professionalism and a customer-centric mindset.
- Resolving customer issues efficiently, ensuring satisfaction and maintaining the company reputation for outstanding service.
- Utilizing communication skills to effectively convey information and address customer concerns.
- Collaborating with cross-functional teams to enhance overall service quality.
- Adhering to company policies and procedures while consistently meeting performance targets.
Required Skills:
- Excellent verbal and written communication skills in English.
- Strong problem-solving abilities and attention to detail.
- Proficiency in using customer service tools and platforms.
- Ability to work independently in a remote environment.
- Adaptability to evolving processes and technologies.
Qualifications:
- High school diploma or equivalent.
- Prior experience in customer service is a plus but not mandatory.
How to Apply:If you are enthusiastic about delivering exceptional customer service and are ready to embark on a rewarding career journey with Kelly Services, please submit your resume and cover letter through the website.
Join our team and be part of a company that values your potential and invests in your success!
Kelly Services is an equal opportunity employer, and we encourage candidates from all backgrounds to apply.