Job Summary

GradeBuzz is seeking a dynamic and highly motivated Community Manager to lead student engagement initiatives across Telegram and WhatsApp platforms. This role is central to building a vibrant, interactive, and value-driven student community. The ideal candidate will be responsible for creating meaningful engagement, moderating discussions, driving participation in educational activities, and ensuring a positive user experience across all communication channels. You will act as the voice of the brand within the student community while gathering insights to improve engagement strategies.

Key Responsibilities

Manage and grow Telegram and WhatsApp student communities with a focus on engagement and retention.

Develop and execute daily content strategies including exam updates, quizzes, polls, and discussion threads.

Moderate community interactions to ensure respectful, relevant, and productive conversations.

Respond to student queries promptly and provide accurate information.

Analyze engagement metrics and optimize strategies to improve community activity.

Collaborate with marketing, product, and content teams to align community initiatives with business goals.

Organize online events, live sessions, and engagement campaigns.

Gather user feedback and insights to support product and content improvements.

Identify and nurture community ambassadors or active contributors.

Required Skills and Qualifications

Strong communication and interpersonal skills.

Proficiency in managing Telegram and WhatsApp communities.

Creative mindset with the ability to design engaging content.

Basic understanding of digital marketing and community growth strategies.

Ability to handle large groups and manage multiple conversations simultaneously.

Familiarity with student-focused platforms or EdTech environments is a plus.

Analytical skills to interpret engagement data and trends.

Experience

1–3 years of experience in community management, social media management, or student engagement roles.

Experience working in EdTech or education-focused communities is highly preferred.

Proven track record of growing and managing active online communities.

Working Hours

Flexible working hours with availability during peak student activity times.

May require evening or weekend engagement based on campaign or exam schedules.

Remote or hybrid working options available depending on company policy.

Knowledge, Skills, and Abilities

Strong understanding of student behavior and engagement patterns.

Ability to multitask and manage time efficiently in a fast-paced environment.

Problem-solving mindset with a proactive approach.

High level of adaptability and willingness to experiment with new engagement techniques.

Tech-savvy with familiarity in community tools, analytics dashboards, and messaging platforms.

Benefits

Competitive salary package.

Opportunity to work in a fast-growing EdTech environment.

Flexible work culture.

Learning and development opportunities.

Exposure to large-scale student engagement strategies.

Performance-based incentives.

Why Join GradeBuzz?

At GradeBuzz, you will be part of a mission-driven team focused on transforming student learning experiences. This role offers a unique opportunity to directly impact thousands of students by building an engaging and supportive community. You will gain hands-on experience in digital engagement, community building, and EdTech innovation while working in a collaborative and growth-oriented environment.

How to Apply

Interested candidates can apply by submitting their updated resume along with a brief description of their experience in managing online communities. Include examples of engagement strategies or campaigns you have executed. Shortlisted candidates will be contacted for further evaluation.