Job Summary

SysTechCare Support is offering a flexible and rewarding part-time Customer Support role, designed especially for stay-at-home moms looking to re-enter the workforce or earn extra income from the comfort of their home. This position allows you to contribute meaningfully to customer service operations while maintaining a healthy work-life balance. You will be the friendly voice and helpful hand assisting customers with inquiries, orders, and support issues—without having to step outside your home.

Key Responsibilities

• Handle inbound and outbound customer queries via phone, email, or chat.

• Provide clear, accurate, and timely responses to product/service inquiries.

• Log customer interactions and feedback using CRM tools.

• Guide customers through basic troubleshooting steps and solutions.

• Escalate unresolved issues to senior support personnel as needed.

• Maintain a courteous, empathetic, and professional tone in every interaction.

• Stay updated on company products, promotions, and procedures.

Required Skills and Qualifications

• Excellent verbal and written communication skills in English.

• Strong interpersonal skills and a patient, customer-first mindset.

• Basic computer literacy: ability to work with web browsers, email, and chat tools.

• A quiet and distraction-free workspace at home.

• Access to a reliable internet connection, a computer/laptop, and headphones with a mic.

• Ability to multitask and follow set procedures independently.

Experience

• Preferred: 6 months to 1 year of experience in customer service, call center, or a similar role.

• Freshers and career returnees (especially moms re-entering the workforce) are welcome and encouraged to apply.

Working Hours

• Part-Time: 3–5 hours per day

• Flexible Shifts: Morning, Afternoon, or Evening slots available (choose what fits your lifestyle)

• Workdays: 5 to 6 days/week based on your availability

Knowledge, Skills, and Abilities

• Knowledge of customer support etiquette and problem-solving approaches.

• Ability to remain calm under pressure and handle difficult customers gracefully.

• Familiarity with online communication tools like Zoom, Slack, or Teams is a plus.

• Self-motivated with the ability to work without constant supervision.

• Willingness to learn and adapt to new tools and technologies.

Benefits

• 100% Work From Home – no commute, zero investment.

• Flexible work schedule – work around your familys routine.

• Performance-based incentives and bonuses.

• Ongoing training and skill development.

• Opportunities for growth into full-time roles.

• Supportive, mom-friendly work culture.

• Weekly or monthly payouts via direct deposit.

Why Join SysTechCare Support?

At SysTechCare Support, we understand the unique challenges stay-at-home moms face. That is why we offer remote roles that truly respect your time, your family, and your goals. Whether you are returning to work after a break or looking for a flexible source of income, we give you the tools, training, and support to succeed—all from your living room.

Be part of a caring team that values empathy, balance, and results.

How to Apply

Interested candidates should send a brief resume or summary of work experience to us
📲 Or apply via our website.

Subject Line: Application for Part-Time Customer Support – Remote (For Moms)

Apply today and take the next step toward a fulfilling, flexible work-from-home career!