Job Summary

MNC JOBS INFO is seeking enthusiastic and reliable Survey Callers to join our remote team for evening shift operations. As a Survey Caller, you will conduct structured phone surveys with customers in the USA using a pre-approved script. This is a work-from-home position designed for candidates who are comfortable communicating over the phone and following clear instructions. No sales are involved, and comprehensive training will be provided to ensure your success.

Key Responsibilities

• Make outbound calls to customers in the USA during evening shift hours.

• Conduct surveys using the company-provided script with a polite and professional approach.

• Accurately record survey responses into the system.

• Meet daily call targets and maintain consistent productivity levels.

• Escalate any issues or feedback to the supervisor for process improvement.

• Maintain confidentiality and adhere to all data protection guidelines.

Required Skills and Qualifications

• Strong verbal communication skills in English with a neutral or US-friendly accent.

• Basic computer knowledge and the ability to navigate online tools efficiently.

• Reliable internet connection and a quiet home environment for calls.

• Self-motivated with the ability to work independently and meet targets.

• Willingness to work in evening or night hours to match USA shifts.

Experience

• No prior experience required; freshers and students are welcome.

• Previous experience in customer service, telemarketing, or call centers is a plus.

Working Hours

• Flexible evening shifts: 3 to 5 hours per day (aligned with USA time zones).

• 5 to 6 days a week depending on project requirements.

Knowledge, Skills, and Abilities

• Ability to handle repetitive tasks with accuracy.

• Polite, patient, and persuasive communication style.

• Quick learner with attention to detail.

• Ability to maintain consistent performance in a remote work environment.

Benefits

• Work from the comfort of your home with flexible hours.

• Training and script provided – no cold selling required.

• Competitive pay with potential performance-based incentives.

• Ideal for students, part-time job seekers, and those seeking evening work.

Why Join

Joining MNC JOBS INFO gives you the opportunity to start a flexible, remote career without prior experience. We value work-life balance, provide training to help you succeed, and offer an environment where your efforts are recognized and rewarded.

How to Apply

Interested candidates can apply by sending their updated resume and contact details to us with the subject line: Survey Caller – Evening Shift Application.
Shortlisted candidates will be contacted via email for a quick online interview and onboarding process.