Job Summary

Indigo Airline is seeking enthusiastic and motivated individuals to join our Airport Ground Staff team in Ramp & Terminal Services. This is an exciting opportunity for freshers who are passionate about aviation and customer service, and are ready to take their first step into a dynamic and fast-paced airport environment. As a Ground Staff member, you will be the face of IndiGo, ensuring smooth and safe handling of flight operations, baggage, and passenger services, while upholding our commitment to safety and efficiency.

Key Responsibilities

• Assist in passenger check-in, boarding, and disembarkation procedures.

• Handle baggage tagging, loading, unloading, and safe transfer of cargo.

• Coordinate with ramp and apron teams for timely aircraft turnaround.

• Ensure adherence to safety protocols and airline regulations.

• Operate ground service equipment under supervision (after training).

• Assist elderly, differently-abled passengers, and VIPs as needed.

• Manage gate operations, including announcements and documentation.

• Collaborate with security, maintenance, and flight crews for operational efficiency.

• Maintain professional and courteous behavior with passengers and team members.

Required Skills and Qualifications

• Minimum qualification: 10+2 (Senior Secondary) from a recognized board.

• Good communication skills in English and Hindi.

• Basic computer knowledge is preferred.

• Physically fit with no visible tattoos/piercings in uniform.

• Willingness to work in rotational shifts, including nights, weekends, and holidays.

• Neat and well-groomed appearance at all times.

Experience

• No prior experience required.

• Freshers are welcome and will receive comprehensive training.

• Candidates with any internship or part-time experience in aviation/customer service will be given preference.

Working Hours

• Full-time role with rotational shifts.

• Work schedule may include early morning, late night, weekends, and public holidays.

• Shift duration typically ranges from 8 to 10 hours.

Knowledge, Skills, and Abilities

• Ability to work under pressure and in a fast-paced airport environment.

• Strong interpersonal and teamwork skills.

• Knowledge of airline check-in systems is a plus (training will be provided).

• High level of responsibility, punctuality, and attention to detail.

• Adaptability to changing flight schedules and weather conditions.

Benefits

• Competitive entry-level salary.

• Provident Fund (PF), ESI, and Gratuity.

• Uniform and grooming allowance.

• Free or discounted air travel for self and immediate family (as per company policy).

• Training and career development programs.

• Opportunity to grow into supervisory and managerial roles within IndiGo.

Why Join IndiGo Airline?

IndiGo is Indias largest and most preferred airline, known for punctuality, efficiency, and top-tier customer experience. As part of our Airport Ground Staff team, you will become an essential part of our operational excellence. We invest in our people through continuous learning, a supportive work culture, and clear growth pathways. If you are looking to launch a long-term career in aviation, IndiGo is the perfect place to begin.

How to Apply

Interested candidates are encouraged to apply via the IndiGo Careers Portal.
Please ensure you have the following ready:

• Updated Resume/CV

• Passport-size Photograph

• Valid ID Proof (Aadhaar/PAN)

• Educational Certificates

Shortlisted applicants will be invited for a walk-in interview or virtual screening. Apply now and start your aviation journey with IndiGo!