Job Summary

SysTechCare Support is seeking enthusiastic and tech-savvy IT Support Trainees to join our growing team in Delhi. This entry-level opportunity is ideal for freshers who are passionate about technology and eager to kickstart their career in IT support. As an IT Support Trainee, you will work alongside experienced professionals to gain hands-on experience in troubleshooting hardware, software, and networking issues within a fast-paced and collaborative environment.

Key Responsibilities

• Provide first-level technical support to internal users via phone, email, or in-person.

• Troubleshoot basic issues related to hardware, software, networking, and peripheral devices.

• Assist in system installations, configurations, updates, and routine maintenance.

• Log incidents and service requests accurately and track them to resolution.

• Escalate unresolved technical problems to higher-level support staff.

• Maintain inventory of IT equipment and document support activities.

• Support the IT team in setting up new systems and maintaining user accounts.

• Learn company systems and tools to provide efficient support and solutions.

Required Skills and Qualifications

• Basic understanding of computer systems, operating systems (Windows/Linux), and MS Office applications.

• Familiarity with networking concepts such as LAN, WAN, IP addresses, and Wi-Fi troubleshooting.

• Good problem-solving ability and attention to detail.

• Excellent verbal and written communication skills.

• Ability to remain calm under pressure and prioritize tasks efficiently.

• Eagerness to learn and grow in a technical environment.

Experience

• Freshers are encouraged to apply.

• Any internships or academic projects in IT support, systems, or helpdesk will be considered a plus.

Working Hours

• Full-Time: Monday to Saturday

• Shift Timings: 9:30 AM – 6:30 PM (Day Shift)

• Flexible scheduling may be considered based on training schedules or special requirements.

Knowledge, Skills, and Abilities

• Strong willingness to learn new technologies and tools.

• Capability to work independently as well as part of a team.

• Strong organizational and time management skills.

• Basic understanding of cybersecurity practices is a plus.

• Ability to follow procedures and documentation accurately.

Benefits

• Structured training and mentorship from experienced IT professionals.

• Certificate of completion after training period.

• Career growth opportunities into full-time technical support or system administration roles.

• Friendly and professional work environment.

• Competitive stipend/salary based on performance.

• Access to ongoing learning and development resources.

Why Join SysTechCare Support?

At SysTechCare Support, we believe in nurturing fresh talent and building tomorrows tech leaders. We provide hands-on training, structured learning paths, and real-time exposure to IT operations. If you are passionate about solving technical problems and eager to grow in the tech industry, this is the right place to begin your journey.

How to Apply

Interested candidates are invited to submit their updated resume along with a brief cover letter highlighting their interest in IT.
Email your application to us
Subject Line: Application for IT Support Trainee

Only shortlisted candidates will be contacted for the next steps.