Relationship Manager/Phone Banking Officer VACANCY AT Kotak Mahindra Bank

Job Overview

Location
Chennai, Tamil Nadu, India
Job Type
FULL_TIME

Additional Details

Job ID
17021
Job Views
315

Job Description

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We are hiring a Relationship Manager / Phone Banking Officer at Kotak Mahindra Bank, offering a permanent in-office opportunity with flexible customer engagement hours. This role involves managing client relationships through inbound and outbound calls—addressing queries, promoting banking products, resolving issues, and maintaining customer records. We welcome freshers and candidates with up to 1 year of experience. Strong communication skills, problem-solving ability, and basic computer literacy are essential. The position offers performance-linked incentives, a structured growth path, and a supportive team environment.


📊 Key Role Details

CategoryDetails
RoleRelationship Manager / Phone Banking Officer
TypeFull-Time (In-Office, Customer Calls—Inbound/Outbound)
Experience0–1 year (Freshers welcome)
Annual CTC₹1.3 L – ₹3.7 L (avg. ₹3 L/year) for Phone Banking Officer
SkillsVerbal communication, empathy, MS Office/basic banking software familiarity
Responsibilities• Handle customer queries via phone
• Provide product information and service resolution
• Cross-sell/up-sell banking products
• Maintain accurate call logs and records

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