Job Summary

HR Service Jobs is seeking a detail-oriented and proactive Virtual Shopify Store Assistant to help manage and optimize our online store. The ideal candidate will support the daily operations of our Shopify-based eCommerce business, including product management, inventory updates, order processing, and customer communication. This is an excellent opportunity for someone passionate about eCommerce and looking to grow their career in the digital retail space—all from the comfort of home.

Key Responsibilities

• Maintain and update Shopify product listings, including images, descriptions, and pricing.

• Process customer orders, track shipments, and coordinate with fulfillment teams.

• Respond to customer inquiries via email or chat in a timely and professional manner.

• Monitor stock levels and update inventory as needed.

• Assist with promotional campaigns and ensure banners, discounts, and featured products are accurately displayed.

• Coordinate with the marketing team for SEO improvements and product visibility.

• Troubleshoot minor technical issues on the Shopify platform.

• Analyze store performance data and prepare weekly reports.

Required Skills and Qualifications

• Proficiency in using the Shopify platform (product uploads, order processing, etc.).

• Strong communication skills—both written and verbal.

• Excellent attention to detail and organizational skills.

• Ability to manage time effectively and prioritize tasks.

• Competency with tools like Google Sheets, Microsoft Excel, and basic image editing.

• Knowledge of basic eCommerce principles and customer service practices.

Experience

• Minimum 1 year of experience managing or assisting with Shopify or another eCommerce platform.

• Prior remote work experience is a plus.

• Freshers with strong knowledge of Shopify and a willingness to learn are encouraged to apply.

Working Hours

• Flexible remote working hours.

• Minimum commitment of 20 hours per week.

• Option to work full-time based on performance and availability.

• Weekend availability is a plus but not mandatory.

Knowledge, Skills, and Abilities

• Familiarity with eCommerce KPIs (conversion rates, cart abandonment, etc.).

• Ability to learn and adapt to new tools and systems quickly.

• Basic HTML/CSS knowledge is advantageous but not required.

• Proactive problem-solving attitude and self-motivated mindset.

• Ability to work independently with minimal supervision.

Benefits

• 100% Remote Work – Work from anywhere.

• Flexible schedule to suit work-life balance.

• On-the-job training and access to eCommerce tools.

• Career advancement opportunities in a fast-growing industry.

• Paid incentives for performance milestones.

• Access to exclusive eCommerce learning resources.

Why Join HR Service Jobs?

At HR Service Jobs, we are dedicated to helping professionals grow their careers while embracing the flexibility of remote work. As part of our eCommerce operations team, you will be exposed to real-world Shopify business processes, marketing strategies, and customer engagement workflows. We believe in rewarding talent, nurturing growth, and building a collaborative environment where your contributions matter.

How to Apply

Ready to launch or grow your Shopify career?
Send your updated resume with the subject line Application – Virtual Shopify Store Assistant to us.
Shortlisted candidates will be contacted for a virtual interview and skills assessment.