Job Summary

The Elite Job is seeking a highly organized and detail-oriented E-commerce Order Processing Executive to join our remote team. This role plays a critical part in ensuring smooth and timely processing of customer orders across various e-commerce platforms. The ideal candidate will be responsible for managing order entries, coordinating with logistics, and maintaining accurate records to deliver exceptional customer satisfaction. If you thrive in a fast-paced digital environment and have a passion for e-commerce operations, this remote opportunity is perfect for you.

Key Responsibilities

• Accurately process incoming e-commerce orders through multiple sales channels and platforms.

• Verify product availability, order details, and customer information to ensure accuracy.

• Coordinate with inventory, warehouse, and logistics teams to facilitate timely order fulfillment and shipping.

• Update order status and tracking information in the system and communicate updates to customers when necessary.

• Resolve discrepancies or issues related to orders, payments, or deliveries by liaising with internal teams and external vendors.

• Maintain comprehensive and up-to-date records of all order transactions and reports for analysis.

• Collaborate with customer service to address and resolve any order-related inquiries or complaints promptly.

• Monitor order processing workflows to identify and suggest process improvements.

• Adhere to company policies and ensure compliance with e-commerce regulations and standards.

Required Skills and Qualifications

• High school diploma or equivalent; Bachelors degree preferred.

• Proven experience (1-2 years) in order processing, e-commerce operations, or a related field.

• Proficient with e-commerce platforms (e.g., Shopify, Amazon Seller Central, eBay) and order management systems.

• Strong computer skills including MS Office (Excel, Word) and basic database management.

• Excellent attention to detail and accuracy in data entry.

• Effective communication skills, both written and verbal.

• Ability to multitask and work efficiently under pressure in a remote environment.

• Strong problem-solving skills and customer-oriented mindset.

Experience

• Minimum 1-2 years experience working in e-commerce order processing, retail operations, or customer service in a digital commerce setting.

• Familiarity with inventory management and logistics coordination is a plus.

Working Hours

• Full-time remote position with flexible working hours.

• Ability to work in shifts or according to business needs, including weekends or holidays if required.

• Availability for occasional virtual team meetings and training sessions.

Knowledge, Skills, and Abilities

• Solid understanding of the end-to-end e-commerce order lifecycle.

• Ability to quickly adapt to new software tools and platforms.

• Time management and organizational skills to handle multiple orders simultaneously.

• Strong interpersonal skills to coordinate with various internal teams and external partners.

• Self-motivated and disciplined to maintain productivity in a remote work environment.

Benefits

• Competitive salary with performance-based incentives.

• Work from home with flexible schedules.

• Opportunity to grow and advance within a rapidly expanding company.

• Access to training and professional development programs.

• Supportive and inclusive remote work culture.

• Paid time off and holidays as per company policy.

Why Join The Elite Job?

At The Elite Job, we believe in empowering our employees by providing a dynamic and flexible work environment that nurtures growth, creativity, and work-life balance. As part of our remote team, you will gain exposure to cutting-edge e-commerce trends and technologies while collaborating with a diverse group of professionals dedicated to excellence. We value innovation, accountability, and continuous improvement, making this the perfect place to advance your career in e-commerce operations.

How to Apply

Interested candidates are invited to submit their updated resume along with a cover letter highlighting relevant experience to us with the subject line E-commerce Order Processing Executive Application.

Please ensure your application clearly demonstrates your skills and suitability for this role. Only shortlisted candidates will be contacted for further selection stages.