Job Summary

Progressive Technology is seeking a highly motivated and detail-oriented Operations Supervisor to lead and oversee daily operational activities. The successful candidate will be responsible for ensuring smooth workflow, maintaining productivity, managing teams, and driving operational excellence. This role is critical to maintaining high standards in operational processes, meeting performance targets, and supporting continuous improvement initiatives within the company.

Key Responsibilities

• Supervise and coordinate daily operations to ensure efficient workflow and timely delivery of services or products.

• Manage and lead the operations team, including scheduling, training, and performance evaluation.

• Monitor operational metrics, analyze data, and prepare reports to support decision-making and strategic planning.

• Implement and enforce company policies, safety regulations, and quality standards.

• Collaborate with cross-functional teams such as logistics, customer service, and production to optimize operations.

• Identify process bottlenecks and propose solutions to improve efficiency and reduce costs.

• Handle escalations, resolve operational issues, and maintain excellent communication with internal and external stakeholders.

• Ensure compliance with industry standards, legal requirements, and company guidelines.

• Lead continuous improvement projects to enhance operational effectiveness and customer satisfaction.

Required Skills and Qualifications

• Bachelors degree in Business Administration, Operations Management, or a related field.

• Proven experience in operations management or supervisory roles, preferably within a technology or manufacturing environment.

• Strong leadership and team management skills.

• Excellent problem-solving abilities and decision-making skills.

• Proficiency in operations management software and Microsoft Office Suite (Excel, Word, PowerPoint).

• Exceptional organizational and multitasking skills.

• Strong communication skills, both verbal and written.

• Ability to work under pressure and meet tight deadlines.

• Knowledge of safety and quality standards in operational environments.

Experience

• Minimum of 3-5 years of experience in operations supervision or a similar role.

• Experience in managing teams and handling operational workflows efficiently.

• Background in technology or manufacturing sectors is an advantage.

Working Hours

• Full-time position, Monday to Friday.

• Standard working hours: 9:00 AM – 6:00 PM.

• Flexibility to work extended hours when necessary to meet operational deadlines.

Knowledge, Skills, and Abilities

• Deep understanding of operational procedures and best practices.

• Strong analytical mindset with the ability to interpret operational data.

• Leadership qualities that foster motivation and high team performance.

• Conflict resolution and negotiation skills.

• Ability to adapt quickly to changing priorities and manage multiple tasks simultaneously.

• Attention to detail with a focus on quality and compliance.

Benefits

• Competitive salary and performance-based bonuses.

• Health insurance coverage including dental and vision.

• Paid time off and holidays.

• Professional development opportunities and training programs.

• Supportive and inclusive work environment.

• Employee wellness programs.

• Retirement savings plans.

Why Join Progressive Technology?

At Progressive Technology, we pride ourselves on fostering innovation, collaboration, and growth. Joining our team means becoming part of a forward-thinking company that values its people and invests in their success. We offer a dynamic workplace where your contributions directly impact our continued success and help shape the future of technology operations.

How to Apply

Interested candidates are invited to submit their resume and a cover letter detailing their qualifications and experience to us with the subject line Operations Supervisor Application. Please include your contact information and availability for an interview. Applications will be reviewed on a rolling basis.