Job Summary

MNC JOBS INFO is looking for a passionate and user-centric UX Researcher to join our growing product and design team. This role requires a curious mind who thrives on understanding user behavior, motivations, and pain points to drive product innovation. As a UX Researcher, you will collaborate closely with designers, product managers, and engineers to influence decisions with actionable insights and data-driven research.

You will play a critical role in shaping how users interact with our digital platforms and products across web and mobile. Your research will directly impact how we develop user-centered solutions and deliver exceptional digital experiences.

Key Responsibilities

• Plan, design, and execute a range of user research methodologies including user interviews, usability testing, surveys, A/B testing, and field studies.

• Analyze qualitative and quantitative data to uncover user behaviors, needs, and pain points.

• Collaborate with cross-functional teams including Product Management, UX/UI Design, Engineering, and Marketing to prioritize research opportunities.

• Translate research findings into clear, concise reports and presentations that influence product and design strategies.

• Conduct competitor and market research to understand industry trends and best practices.

• Advocate for the user throughout the product development lifecycle.

• Maintain a repository of research findings to build organizational knowledge.

• Support and mentor team members in integrating research best practices.

Required Skills and Qualifications

• Bachelors degree in Human-Computer Interaction, Psychology, Cognitive Science, Design, or a related field.

• Strong foundation in user research methodologies and UX principles.

• Experience using tools such as Figma, Maze, UserTesting, Optimal Workshop, or similar.

• Ability to clearly communicate insights and recommendations to stakeholders of all levels.

• Strong analytical and problem-solving skills.

• Excellent verbal, written, and visual communication skills.

• Comfort working independently and within a team in a fast-paced environment.

Experience

• 2–4 years of professional experience in UX research, user-centered design, or a related discipline.

• Experience conducting both generative and evaluative research.

• Demonstrated success in influencing design and product decisions through research insights.

Working Hours

• Monday to Friday

• Flexible working hours with core collaboration times between 10:00 AM – 4:00 PM (Your Time Zone)

• Remote-friendly with optional in-office collaboration days

Knowledge, Skills, and Abilities

• Strong understanding of user-centered design processes and usability principles.

• Ability to manage multiple projects and deadlines simultaneously.

• Proficiency in synthesizing complex information into user stories and experience maps.

• Familiarity with agile methodologies and product development cycles.

• High emotional intelligence and empathy toward users and stakeholders.

Benefits

• Competitive salary package based on experience

• Flexible work-from-home options

• Health and wellness benefits

• Career development and training programs

• Performance-based bonuses

• Paid time off and holidays

• Exposure to a global and innovative work environment

• Collaborative and inclusive team culture

Why Join MNC JOBS INFO

At MNC JOBS INFO, we are redefining the digital experience by putting users first. When you join us, you are not just taking on a job—you are stepping into a mission to improve how people engage with technology. Our inclusive and forward-thinking environment fosters creativity, innovation, and personal growth. We empower our team members to take initiative, challenge norms, and grow into future leaders.

How to Apply

If you are passionate about creating impactful user experiences and thrive in a data-informed design culture, we want to hear from you!

👉 To apply, please submit your updated resume, portfolio (if available), and a short cover letter explaining why you are a great fit for this role to us.
Subject Line: Application for UX Researcher