Job Summary

The Elite Job is seeking a friendly, professional, and organized Receptionist to join the team at The Waterford, a prestigious establishment known for its exceptional service and welcoming atmosphere. As the first point of contact for guests, visitors, and staff, the Receptionist plays a critical role in delivering outstanding front-desk service while maintaining a high standard of confidentiality and professionalism. This is an excellent opportunity for someone who enjoys working in a fast-paced, customer-facing environment.

Key Responsibilities

• Greet and welcome guests, residents, and visitors with warmth and professionalism.

• Answer, screen, and forward incoming calls using a multi-line phone system.

• Maintain a tidy and organized front desk and reception area.

• Manage incoming and outgoing mail and packages.

• Schedule appointments, coordinate meeting room bookings, and maintain visitor logs.

• Provide accurate information in-person, via phone, or email regarding the facility and its services.

• Assist with administrative duties including filing, data entry, and document handling.

• Ensure compliance with building security procedures, including guest check-in and access control.

• Support various departments with clerical tasks as needed.

Required Skills and Qualifications

• High school diploma or equivalent.

• Proven experience in a receptionist, front desk, or administrative support role.

• Excellent verbal and written communication skills.

• Strong interpersonal and customer service skills.

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

• Professional appearance and demeanor.

• Ability to multitask and remain calm under pressure.

• Strong attention to detail and organizational abilities.

Experience

• 1–3 years of experience in a front desk or customer service role, preferably within a residential, hospitality, or corporate environment.

• Experience handling multi-line phone systems and scheduling tools is highly desirable.

Working Hours

• Full-time position, 40 hours per week.

• Shift coverage may include weekdays, occasional weekends, or public holidays depending on operational needs.

• Shifts typically range between 8:00 AM and 6:00 PM, with some flexibility required.

Knowledge, Skills, and Abilities

• Knowledge of office and administrative procedures.

• Ability to handle sensitive and confidential information with discretion.

• Strong problem-solving and decision-making skills.

• Ability to work independently and as part of a team.

• Customer-centric attitude with a proactive mindset.

Benefits

• Competitive hourly wage/salary package.

• Health, dental, and vision insurance (eligible after probation).

• Paid time off and holiday pay.

• Opportunities for career growth within The Elite Job network.

• Supportive and inclusive work environment.

• Employee recognition and wellness programs.

Why Join Us

Joining The Elite Job at The Waterford means becoming part of a team that values excellence, courtesy, and professionalism. We take pride in creating a positive experience for everyone who enters our facility—from our valued residents and guests to our dedicated employees. If you are passionate about providing exceptional service and being the face of a respected organization, we invite you to bring your talent and energy to our team.

How to Apply

Interested candidates should submit their updated resume and a brief cover letter detailing their relevant experience to us with the subject line: Receptionist – The Waterford.

Applications will be reviewed on a rolling basis. Early applications are encouraged. Only shortlisted candidates will be contacted.