Job Summary

American Express is seeking detail-oriented and proactive Virtual Assistants to join our growing remote team. As a Virtual Assistant, you will provide high-level administrative support, manage schedules, handle customer inquiries, and contribute to the efficient operation of various departments. This role offers flexibility, growth potential, and the opportunity to work with a globally respected brand from the comfort of your own home.

Whether you are looking for a part-time opportunity to fit around other commitments or a full-time career move, we welcome candidates who are passionate about delivering exceptional support and service.

Key Responsibilities

• Manage calendars, appointments, and emails for executives and team members.

• Handle data entry, prepare reports, and maintain accurate records.

• Respond to customer inquiries via phone, email, and chat in a professional manner.

• Coordinate meetings, prepare meeting agendas, and take minutes as needed.

• Assist with travel arrangements, expense reporting, and logistics.

• Perform internet research and compile information into clear summaries.

• Provide support to various departments, including marketing, HR, and customer service.

• Maintain confidentiality of all company and client information.

Required Skills and Qualifications

• High school diploma or equivalent (Associates or Bachelors degree preferred).

• Strong written and verbal communication skills.

• Proficiency in Microsoft Office Suite and/or Google Workspace.

• High level of professionalism, discretion, and attention to detail.

• Ability to work independently with minimal supervision.

• Fast learner with excellent organizational and time-management skills.

• Reliable internet connection and home office setup.

Experience

• Minimum of 1–2 years of experience in administrative support, customer service, or virtual assistance roles.

• Previous remote work experience is a plus but not mandatory.

• Experience supporting multiple stakeholders or working in fast-paced environments is advantageous.

Working Hours

• Flexible scheduling available: Choose between part-time (15–25 hours/week) or full-time (35–40 hours/week).

• Remote position available across various time zones.

• May require occasional availability for meetings or tasks outside standard hours, depending on business needs.

Knowledge, Skills, and Abilities

• Excellent multitasking capabilities.

• Strong sense of initiative and a proactive mindset.

• Ability to handle confidential information with integrity.

• Exceptional interpersonal skills and customer-centric attitude.

• Tech-savvy with the ability to quickly adapt to new tools and platforms.

Benefits

• Competitive hourly pay based on experience and role type.

• Flexible working schedule and fully remote position.

• Paid training and onboarding process.

• Career development opportunities within American Express.

• Access to wellness programs, virtual team-building activities, and professional growth resources.

• Employee discounts and recognition programs.

Why Join American Express?

At American Express, we believe in backing our colleagues so they can thrive both personally and professionally. We foster a culture of collaboration, innovation, and inclusion. As a global leader in financial services, we are committed to empowering our team with meaningful work, growth opportunities, and a supportive environment. Join us and be a part of something greater — helping people and businesses achieve their goals.

How to Apply

To apply for the Virtual Assistant position:

1. Visit our official careers page.

2. Search for Virtual Assistant – Remote and select your preferred working hours (Part-Time/Full-Time).

3. Submit your updated resume and a brief cover letter outlining your interest in the role.

4. Qualified applicants will be contacted for a virtual interview.