Yelp is a globally renowned online platform that connects people with great local businesses. We are dedicated to fostering a vibrant and thriving community by offering trusted reviews, ratings, and insights that help individuals make informed decisions. Yelp is committed to maintaining the authenticity of our platform by ensuring that it remains free from spam and irrelevant content. To support this commitment, we are currently seeking talented individuals to join our team as Spam Content Moderators in the Philippines.

Job Description: Are you passionate about upholding the integrity of online platforms and creating a safer, more authentic digital space? Do you have a keen eye for detail and a strong sense of responsibility? If so, Yelp has the perfect opportunity for you. As a Spam Content Moderator, you will play a crucial role in ensuring that our platform remains free from spam, fraudulent, and irrelevant content, and that it continues to be a reliable source of information for millions of users.

Responsibilities:

1. Content Moderation: Review and evaluate user-generated content on Yelp to identify and remove spam, fake reviews, and inappropriate content.

2. Content Guidelines: Apply established content guidelines and policies to assess the authenticity and relevance of user submissions.

3. Flagging: Accurately flag and categorize content that violates guidelines for further action.

4. Quality Control: Maintain high-quality standards in content moderation to ensure the trustworthiness of our platform.

5. Reporting: Document and report any trends or issues related to spam and fraudulent activities to the appropriate teams.

Requirements:

• Strong Communication Skills: Fluency in English, both written and spoken, is essential.
• Detail-Oriented: Ability to meticulously review and analyze content to identify spam and fake reviews.
• Critical Thinking: Capable of applying guidelines to assess the authenticity and relevance of content.
• Tech-Savvy: Proficiency with computer and internet usage is required.
• Adaptability: Willingness to adapt to evolving content guidelines and policies.
• Responsible and Reliable: Ability to meet deadlines and ensure content quality.
• Ethical Judgment: Uphold ethical standards in content moderation.

Why Yelp?

At Yelp, we value diversity and foster a collaborative and inclusive work environment. As a Spam Content Moderator, you will be part of a team dedicated to maintaining the credibility and reliability of our platform. You will have the opportunity to work with a dynamic and passionate group of individuals and make a meaningful impact on the Yelp community.

If you are enthusiastic about maintaining online authenticity and have the skills required for this role, we encourage you to join our team and help us build a better online experience for our users.

Join Yelp, and together, lets make the digital world more trustworthy and authentic. Apply now!