Flipkart / Amazon Work from home

Customer support executive 6 days working,

1 rotational off

Salary 18k CTC, 14.5k in hand

Applicant must need to have Own Laptop and Excellent communication

joining i5, 8gb Ram,

windows 10,

wifi 25 mbps upload and download,

power backup mandatory.

Interview HR Round Ops Amcat

Are you passionate about delivering exceptional customer service while working from the comfort of your own home? Flipkart / Amazon is seeking dedicated individuals to join our team as Customer Service Representatives for our 2024 Work-From-Home positions. This is an exciting opportunity for freshers and experienced professionals alike to become a part of the Flipkart / Amazon family.

Key Responsibilities:

Customer Assistance: Respond to customer inquiries, resolve issues, and provide outstanding service through various communication channels, including phone, email, and chat.

Order Management: Efficiently manage customer orders, track shipments, and ensure on-time delivery.

Product Knowledge: Stay up-to-date with Flipkart / Amazon product offerings and provide information to customers regarding products, services, and promotions.

Problem Solving: Investigate and resolve customer concerns or complaints, demonstrating empathy and professionalism in every interaction.

Required Skills:

Excellent Communication: Proficient in English with strong verbal and written communication skills.

Customer-Centric Approach: A passion for helping people and the ability to empathize with customers needs.

Problem-Solving Skills: The ability to think critically, analyze situations, and find effective solutions.

Adaptability: Willingness to learn, adapt to new processes, and embrace change.

Qualifications:

High school diploma or equivalent.

Previous customer service experience is a plus but not required.

Freshers are welcome to apply.

Perks and Benefits:

Competitive compensation.

Work from the comfort of your own home.

Extensive training and support.

Career growth opportunities within Flipkart / Amazon.