Job Summary

The Elite Job is seeking a dedicated and technically skilled Junior Network Support Technician to join our remote team. This role is ideal for candidates who have a passion for networking, troubleshooting, and providing excellent technical support. As a key part of our IT team, you will assist in diagnosing network-related issues, maintaining network security, and ensuring seamless connectivity for our clients and internal systems. If you are looking to kickstart your career in network support with a remote, dynamic, and growth-oriented company, this opportunity is for you.

Key Responsibilities

• Monitor and maintain network performance, ensuring uptime and security compliance.

• Assist in troubleshooting network issues, including connectivity and hardware failures.

• Configure and install network hardware such as routers, switches, and firewalls.

• Support end-users with network-related technical inquiries and resolve connectivity problems.

• Document network configurations, changes, and troubleshooting steps.

• Assist senior network engineers in maintaining and optimizing IT infrastructure.

• Ensure adherence to security protocols and best practices to protect network integrity.

• Collaborate with IT teams to support software and hardware integration.

• Stay updated on industry trends, security threats, and best practices in networking.

Required Skills and Qualifications

• Basic understanding of networking concepts, including TCP/IP, DNS, and DHCP.

• Familiarity with network hardware, such as routers, switches, and firewalls.

• Strong troubleshooting and problem-solving skills.

• Excellent communication and interpersonal skills.

• Ability to work independently and manage tasks remotely.

• Basic knowledge of security protocols and best practices.

• Certifications such as CompTIA Network+ or CCNA (preferred but not required).

Experience

• 0-2 years of experience in network support, IT helpdesk, or related field.

• Experience working with remote network support tools is a plus.

Working Hours

• Full-time position with flexible work hours.

• Must be available for scheduled on-call support as needed.

• Ability to work in different time zones if required.

Knowledge, Skills, and Abilities

• Strong analytical and problem-solving skills.

• Attention to detail and a proactive approach to troubleshooting.

• Ability to learn quickly and adapt to new technologies.

• Good organizational and documentation skills.

• Strong teamwork and collaboration capabilities.

Benefits

• Competitive salary and performance-based incentives.

• Work-from-home flexibility with remote collaboration tools.

• Opportunities for career growth and skill development.

• Access to training and certification programs.

• Paid time off and work-life balance support.

Why Join The Elite Job?

• Be part of a growing and innovative company.

• Gain hands-on experience with cutting-edge network technologies.

• Work in a supportive and dynamic team environment.

• Opportunities for continuous learning and career advancement.

How to Apply

Interested candidates should submit their resume and a cover letter detailing their interest in the role. Applications can be sent via our official website or emailed directly to us.

Join The Elite Job today and take the next step in your IT career from the comfort of your home!