Job Summary

Disney is seeking highly motivated and detail-oriented individuals to join our team as Remote Data Entry Customer Care Representatives. In this role, you will be responsible for accurately entering data, managing customer inquiries, and ensuring a seamless customer service experience. This is an excellent opportunity to work from home while contributing to one of the worlds most beloved entertainment brands.

Key Responsibilities

• Accurately enter and update data in company databases and systems.
• Respond to customer inquiries via email, chat, or phone, providing accurate and timely information.
• Maintain confidentiality and security of sensitive customer data.
• Assist customers with troubleshooting and resolving basic issues related to accounts, transactions, and services.
• Work collaboratively with other departments to ensure a seamless customer experience.
• Follow company guidelines and best practices to maintain high-quality service.
• Perform routine audits and data verification to ensure accuracy.
• Provide feedback on system improvements to enhance efficiency.

Required Skills and Qualifications

• High school diploma or equivalent; additional certifications in data entry or customer service are a plus.
• Strong typing skills with high accuracy and attention to detail.
• Excellent verbal and written communication skills.
• Ability to multitask and work efficiently in a remote environment.
• Basic knowledge of Microsoft Office Suite (Excel, Word) and CRM software.
• Strong problem-solving abilities and a customer-first mindset.
• Ability to maintain professionalism and patience in customer interactions.

Experience

• Previous experience in data entry, customer service, or a related field is preferred but not required.
• Experience working remotely is a plus.

Working Hours

• Flexible work-from-home schedule.
• Full-time and part-time shifts available, including evenings and weekends as needed.

Knowledge, Skills, and Abilities

• Strong organizational and time-management skills.
• Ability to work independently and meet deadlines.
• Familiarity with online collaboration tools and remote work best practices.
• High level of discretion when handling confidential customer information.

Benefits

• Competitive salary with performance-based incentives.
• Work-from-home flexibility.
• Health, dental, and vision insurance options.
• Paid time off and vacation days.
• Employee discounts on Disney products, experiences, and services.
• Career development and growth opportunities within Disney.

Why Join Disney?

• Be part of a globally recognized brand with a strong commitment to customer experience.
• Work in a positive and inclusive environment with opportunities for career growth.
• Enjoy the flexibility of remote work while making an impact.
• Gain valuable experience in customer service and data management.

How to Apply

If you are excited to join the Disney team as a Remote Data Entry Customer Care Representative, apply today! Submit your resume and a brief cover letter outlining your experience and enthusiasm for the role.

Apply now and bring a little Disney magic to your career!