Job Description
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Job Summary
HR Service Jobs is hiring for a Relationship Manager and Loan Officer for a leading bank in Lucknow. The selected candidates will be responsible for managing customer relationships, handling loan processes, and ensuring smooth banking operations. This is an excellent opportunity for professionals looking to build a career in the banking sector with a stable and reputable organization.
Key Responsibilities
Relationship Manager:
- Develop and maintain strong relationships with bank customers.
- Understand customer financial needs and provide tailored banking solutions.
- Cross-sell bank products such as loans, credit cards, and investment options.
- Ensure high levels of customer satisfaction and resolve queries efficiently.
- Meet sales and business targets set by the bank.
- Collaborate with different departments to enhance service quality.
Loan Officer:
- Evaluate loan applications and assess borrower eligibility.
- Verify documents, analyze financial statements, and assess creditworthiness.
- Explain loan terms and conditions to customers and guide them through the process.
- Coordinate with underwriting and risk assessment teams for loan approvals.
- Ensure compliance with bank policies and regulatory guidelines.
- Assist in loan recovery and collection processes when necessary.
Required Skills and Qualifications
- Bachelors degree in Finance, Business Administration, Economics, or a related field.
- Strong communication and interpersonal skills.
- Knowledge of banking products, loans, and financial services.
- Analytical skills to assess customer requirements and financial stability.
- Ability to handle customer queries and resolve them professionally.
- Good negotiation and sales skills (for Relationship Manager role).
- Proficiency in MS Office and banking software.
Experience
- Relationship Manager: 1-3 years of experience in sales, banking, or financial services.
- Loan Officer: 1-2 years of experience in loan processing, credit assessment, or banking.
- Freshers with strong communication and banking knowledge may also apply.
Working Hours
- Full-time role with standard banking hours (Monday to Saturday, 9:30 AM – 6:00 PM).
- Occasional extended hours may be required during peak business periods.
Knowledge, Skills, and Abilities
- Strong customer relationship management.
- Ability to analyze financial data and assess risks.
- Understanding of banking regulations and compliance.
- Goal-oriented mindset with the ability to work under targets.
- Team player with a proactive approach to problem-solving.
Benefits
- Competitive salary with attractive incentives.
- Health insurance and other banking benefits.
- Professional development and training programs.
- Career growth opportunities within the banking sector.
- Employee wellness programs and leave benefits.
Why Join Us?
- Work with a reputed bank offering long-term career stability.
- Exposure to a dynamic and growth-oriented banking environment.
- Attractive incentives and performance-based rewards.
- Opportunity to develop banking expertise and enhance customer service skills.
How to Apply
Interested candidates can apply by sending their updated resume to us with the subject Application for Relationship Manager/Loan Officer – Lucknow.
Alternatively, candidates can visit our office for a walk-in interview.