THE ROLE

We want you to help strengthen our AWS Professional Services team.

In this role, you will be responsible for providing engineering support during the sales cycle, act as a subject matter expert where needed, and ultimately for deploying Privo solutions in AWS.

PRIMARY JOB RESPONSIBILITIES

• Engage in AWS engineering work (including designing and deploying complicated solutions) for clients
• Be the face of Privo with your clients - an over the top communicator (on the phone and video calls) and analytical thinker to guide client decision making during a project, interact successfully with vendors and other IT personnel, and ensure Privo is always moving the ball forward
• Be an AWS platform expert in the “core” infrastructure areas (VPC, EC2, RDS, S3, etc.)
• Maintain expertise in a subset of Privo strategic AWS services (WorkSpaces, AppStream, ECS, CodeDeploy, EMR, Batch, SageMaker, etc.)
• Act a subject matter expert as needed to support engineers engaged with Privo Managed Services client portfolio, and help out with solution design and scoping for the sales team as needed
• Be a consultant and leverage your brain at every step of the engagement to deliver the best solution possible for the client
• Own your projects, own your decisions, and take pride in doing the best job you can
• Contribute to Privo codebase with CloudFormation, Terraform, or potentially other automation and scripting languages
• Acquire and maintain all 5 of the “core” AWS certifications (Solutions Architect - Associate, Solutions Architect - Developer, SysOps Administrator - Associate, Solutions Architect - Professional, DevOps Engineer - Professional)
• Dedicate roughly 65% of your time to engineering tasks
• Contribute to Privo ever-growing knowledge base
• Occasionally contribute to Privo marketing outreach efforts in the form of blog posts, webinars, in-person events, etc.
• Work independently and as part of a team
• Participate in an on-call rotation for emergency support issues
• Never stop learning, and push outside your comfort zone
• Contribute positively to the kick ass Privo culture!

REQUIREMENTS
• Expertise with OpenShift container platform
• 10+ years of IT infrastructure experience overall
• 5+ years working with the Microsoft server stack - Server, Exchange, SQL, Remote Desktop, etc.
• Alternatively, 5+ years working with Linux administration (DNS, LDAP, web servers like apache and nginx, package management, etc.)
• 3+ years of experience in technology consulting, enterprise, and solutions architecture (preferably in AWS)
• At least 1 Associate Level AWS certification (Certified Solutions Architect, for example)
• Deep expertise in at least one of the following areas of traditional IT infrastructure: storage, firewalls, networking, hypervisor, VDI, database administration, web apps
• Experience working on large scale IT projects related to design, deployment, and configuration
• Proven track record of delivering solutions within defined timeframes
• Any experience administering services on AWS (EC2, VPC, ECS, S3, ELB, RDS, Route53, WorkSpaces, AppStream 2.0, CloudWatch, CloudTrail,, etc.) would be a wonderful bonus
• Expertise with modern DevOps concepts, CI/CD processes, git commands, container platforms (Docker, Kubernetes, ECS, etc.)
• Relevant languages include: bash, python, PowerShell, AWS CLI
• Familiarity with Jupyter Notebooks is a plus
• Comfortable working with CloudFormation, Terraform, or a healthy appetite to learn!
• Exceptional collaboration, listening, written and verbal communication skills with the ability to facilitate technology strategy, requirements and architecture conversations with all stakeholders
• Self-starter with the ability to work independently and as part of a project team
• Ability to manage your time and keep things from falling through the cracks even with multiple, simultaneous projects going on