Job Summary

We are seeking an enthusiastic and results-driven Assistant Manager to join our dynamic team in Dallas. As an Assistant Manager, you will play a pivotal role in overseeing daily operations, managing team performance, and contributing to the overall success of our organization. This is a perfect opportunity for someone looking to advance their career in management within a supportive and growth-oriented environment.

Key Responsibilities

• Supervise and coordinate day-to-day operations to ensure efficiency and effectiveness.
• Assist the Manager in setting and achieving team goals and objectives.
• Provide guidance, training, and motivation to team members.
• Monitor and evaluate staff performance, offering constructive feedback.
• Handle customer inquiries, complaints, and escalations professionally.
• Ensure compliance with company policies, procedures, and standards.
• Prepare reports on team performance and operational progress.
• Collaborate with other departments to improve workflow and service delivery.
• Maintain a positive and professional workplace culture.

Required Skills and Qualifications

• Bachelors degree in Business Administration, Management, or a related field (preferred).
• Proven experience in a supervisory or assistant management role.
• Strong leadership and interpersonal skills.
• Excellent problem-solving and decision-making abilities.
• Proficient in MS Office Suite (Word, Excel, PowerPoint) and familiarity with CRM software.
• Exceptional communication skills, both verbal and written.
• Ability to manage time effectively and handle multiple priorities.
• Customer-oriented mindset with a focus on achieving satisfaction.

Experience

• Minimum of 2-3 years of experience in a supervisory or similar role.
• Experience in retail, hospitality, or a service-oriented industry is a plus.

Working Hours

• Full-time position with flexible scheduling options.
• Typical work hours: Monday to Friday, 9:00 AM – 6:00 PM.
• Occasional weekend or evening availability may be required based on operational needs.

Knowledge, Skills, and Abilities

• In-depth knowledge of management practices and principles.
• Strong analytical skills to assess situations and implement effective solutions.
• Ability to inspire and lead a team towards achieving common goals.
• Adaptability to changing business environments and priorities.
• Commitment to fostering an inclusive and diverse workplace culture.

Benefits

• Competitive salary and performance-based incentives.
• Comprehensive health, dental, and vision insurance.
• Paid time off, including vacation, sick leave, and holidays.
• Opportunities for professional development and career advancement.
• 401(k) retirement plan with company match.
• Employee wellness programs and discounts.

Why Join Us

At New York City Jobs, we believe in empowering our employees to achieve their professional aspirations. Joining our team means working in a collaborative and innovative environment where your contributions are valued, and your career growth is supported. We take pride in fostering a culture that celebrates diversity, inclusivity, and excellence.

How to Apply

To apply for the Assistant Manager position in Dallas, please submit your updated resume and a cover letter outlining your qualifications and motivation for applying. Applications can be sent via our online portal or emailed to us with the subject line: Assistant Manager Application.

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