Job Summary:

As an Amazon Fulfillment Supervisor, you will be responsible for overseeing the daily operations of our fulfillment center. You will manage a team of associates, ensuring they meet the expected operational targets in a safe and efficient manner. The role requires strong leadership skills, excellent problem-solving abilities, and the ability to work in a fast-paced, dynamic environment. As a Supervisor, you will play a key role in managing workflow, improving performance, and ensuring customer orders are processed and shipped accurately.

Key Responsibilities:

• Supervise and coordinate the activities of fulfillment associates, ensuring adherence to established procedures, guidelines, and safety protocols.
• Oversee the performance of operational tasks, including picking, packing, sorting, and shipping of products.
• Ensure that all targets and deadlines are met with a focus on accuracy, quality, and efficiency.
• Monitor the quality and productivity of associates, providing ongoing training and coaching to improve performance.
• Collaborate with other departments, including operations, HR, and maintenance, to resolve any issues that may impact operational efficiency.
• Maintain safety standards and ensure that all associates are following proper safety protocols.
• Identify opportunities for process improvement and implement strategies to drive operational efficiency.
• Prepare reports on daily performance metrics, including key operational statistics.
• Assist in managing scheduling, staffing, and workforce management to meet peak and off-peak demands.
• Conduct performance evaluations, and provide feedback and guidance to associates on an ongoing basis.

Required Skills and Qualifications:

• High school diploma or equivalent; Bachelors degree in business, logistics, or a related field preferred.
• Proven leadership skills with experience managing teams in a warehouse or fulfillment environment.
• Strong communication skills and the ability to engage and motivate a team.
• Solid understanding of safety protocols and operational procedures in a fulfillment center environment.
• Ability to work effectively in a fast-paced, high-pressure environment with a strong focus on meeting deadlines.
• Proficient in Microsoft Office Suite (Excel, Word, Outlook) and warehouse management systems (WMS).
• Strong analytical and problem-solving skills.
• Ability to make data-driven decisions and manage resources effectively.

Experience:

• Minimum 2-3 years of experience in a supervisory or management role in a fulfillment, distribution, or warehouse environment.
• Previous experience in a high-volume fulfillment or distribution center is preferred.
• Demonstrated success in managing teams, achieving performance targets, and driving continuous improvement in an operational environment.

Working Hours:

• Full-time position with flexible shifts, including nights, weekends, and holidays as required based on operational needs.
• Occasional overtime may be required during peak periods to meet performance targets.

Knowledge, Skills, and Abilities:

• Strong leadership and decision-making skills with the ability to handle multiple tasks simultaneously.
• Ability to analyze operational data and implement strategies for improvement.
• Exceptional organizational skills with attention to detail and accuracy.
• Knowledge of lean manufacturing or continuous improvement practices (Six Sigma, Kaizen) is a plus.
• Flexibility to adapt to changing operational priorities and business needs.
• Ability to work well with cross-functional teams, creating a positive and productive work environment.

Benefits:

• Competitive salary and performance-based bonuses.
• Health insurance (medical, dental, vision).
• Paid time off (vacation, sick leave, and holidays).
• 401(k) retirement plan with company matching.
• Employee discounts on Amazon products and services.
• Opportunities for career growth and advancement within Amazon.
• Access to training and professional development resources.
• Work in a diverse and inclusive environment with a focus on teamwork and innovation.

Why Join Amazon?

At Amazon, we are committed to building a diverse and inclusive workplace that values innovation and forward-thinking. As an Amazon Fulfillment Supervisor, you will have the opportunity to lead a team in one of the worlds most innovative and dynamic companies. You will play a crucial role in ensuring that our customers receive their orders accurately and on time. We offer competitive compensation packages, extensive training programs, and ample opportunities for career advancement within a rapidly growing organization. Join Amazon and make an impact on millions of customers worldwide.

How to Apply:

Interested candidates are invited to apply online by submitting their updated resume and cover letter through the Amazon careers portal. Applications will be reviewed on a rolling basis, and candidates selected for interviews will be contacted directly by our recruitment team.

Apply now and join Amazon to be part of a global leader in fulfillment and logistics!