Job Description
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Job Summary
Flipkart is seeking motivated and enthusiastic individuals for the position of Telesales Caller. This work-from-home opportunity is ideal for students looking to earn while pursuing their studies. The role involves interacting with customers over the phone, promoting products, and ensuring a seamless customer experience. No prior experience is needed, as full training will be provided.
Key Responsibilities
- Make outbound calls to prospective and existing customers.
- Promote Flipkarts products and services effectively to increase sales.
- Handle customer inquiries and provide accurate information about products and offers.
- Maintain a database of customer interactions and update records regularly.
- Achieve daily and weekly sales targets set by the team.
- Ensure high levels of customer satisfaction through excellent communication skills.
Required Skills and Qualifications
- Strong verbal communication skills in English (additional knowledge of Hindi or regional languages is a plus).
- Basic understanding of sales and customer service principles.
- Ability to work independently and meet deadlines.
- Comfortable using computers and smartphones for call management and record-keeping.
- Positive attitude, self-motivation, and eagerness to learn.
Experience
- No prior experience required.
- Freshers and students are highly encouraged to apply.
Working Hours
- Flexible work hours: Choose shifts between 4�8 hours per day.
- Weekend shifts available for students with weekday commitments.
Knowledge, Skills, and Abilities
- Familiarity with Flipkarts product categories and services (training provided).
- Ability to multitask and handle multiple calls efficiently.
- Strong organizational and time-management skills.
- Basic proficiency in using Microsoft Office tools and CRM software.
Benefits
- Competitive hourly pay with performance-based incentives.
- Flexible work schedule that suits students academic commitments.
- Comprehensive training and onboarding process.
- Opportunity to develop communication and sales skills.
- Work from the comfort of your home with minimal setup requirements.
Why Join Flipkart?
- Be part of a leading e-commerce company in India.
- Gain valuable experience in sales and customer engagement.
- Enjoy a supportive work environment with growth opportunities.
- Build your professional network and enhance your resume.
How to Apply
Interested candidates can apply by sending their updated resume to us with the subject line: Application for Telesales Caller � Work from Home. Shortlisted candidates will be contacted for a telephonic interview.
Embark on a rewarding journey with Flipkart today!